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Reviews

Find out why our guests love us so much

4.98/5

Based on 9 reviews

Feefo
Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
Excellent

Excellent

July 2026

12 nights in Zambia

Millie Trotter is knowledgeable, enthusiastic and helpful.
Unforgettable Trip in South Africa

Unforgettable Trip in South Africa

June 2026

7 nights in South Africa

Working with Millie at Timbuktu was an exceptional experience from start to finish. She customized our itinerary with our specific preferences in mind and was always accessible — communicating via email and accommodating a Zoom call to ensure we felt comfortable with every detail. Her personalized walkthrough video of the initial itinerary was an impressive and helpful touch that set the tone for the whole trip. We couldn't have asked for a better partner in planning such a meaningful anniversary getaway.
One of the best luxury tour companies.

One of the best luxury tour companies.

June 2026

9 nights in Italy

We have used Timbuktu in the past, and they continue to be our go-to tour operator for luxury travel. Millie listened to our needs and offered up trip that looks great. Northern Italy here we come!
Millie is great to work with

Millie is great to work with

February 2026

6 nights in Namibia

Millie is excellent to work with. We change our itinerary a few times and she was so helpful.
Amazing service, brilliant ideas and a wonderful itinerary created.

Amazing service, brilliant ideas and a wonderful itinerary created.

November 2025

21 nights in Kenya and South Africa

We had a wonderful experience with Timbuktu. We were planning a trip to celebrate our 25th wedding anniversary and spoke to the brilliant Millie Trotter who has created an amazing itinerary for us covering both Lamu and South Africa. Millie made it so easy for us and has found us some amazing looking places. We received VIP service and can’t wait to go. 5 stars!! 👏👏👏👏
Kruger park 2025

Kruger park 2025

October 2025

10 nights in South Africa and Zambia

Great memories made with everything we wanted to do and see, just a great holiday organised by Timbuktu thanks to Millie Trotter
Best Trip Ever!

Best Trip Ever!

September 2025

5 nights in South Africa

Very professional and easy to work with.
Charming and knowledgeable - organised the perfect honeymoon in Botswana

Charming and knowledgeable - organised the perfect honeymoon in Botswana

May 2025

10 nights in Botswana and Zimbabwe

Thank you to Millie for putting together our honeymoon in Botswana - 10 days of astonishing wildlife and hospitality (Okavango and Makgadikgadi) with our last night at Victoria Falls. Millie was really responsive all the way through - highly recommend Timbuktu to anyone looking for advice putting together a trip of a lifetime.
Namibia self drive

Namibia self drive

March 2025

10 nights in Namibia

Really helpful and efficient advice on general logistics and places to stay, and a very flexible booking process accommodating tweaks to the itinerary, highly recommend 👍

As Seen in

11 Condé Nast Traveler Top Travel Specialists 2026

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health magazine

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Condé Nast Traveler A-List Awards

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

Forbes magazine
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BBC
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