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Reviews

Find out why our guests love us so much

4.9/5

Based on 59 reviews

Feefo
Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
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June 2026

3 nights in Rwanda

The Most Incredible African Beach/Safari Honeymoon

The Most Incredible African Beach/Safari Honeymoon

June 2026

13 nights in South Africa and Mozambique

This was my very first time using a travel agent, and to be honest, I was initially so nervous about handing over total control of our trip to someone else. Timbuktu completely blew us away. I will definitely be using them again! Kristin was incredibly patient with us throughout the entire process. She helped plan our honeymoon with immense attention to detail, crafting it exactly how we wanted. She answered all of our questions with incredible care, always focusing on what was most important to us as a couple. Where Timbuktu really shines is execution. They facilitated all of our travel while we were in Africa, from transfers to bookings, and everything ran like clockwork. Traveling between destinations can be stressful, but our experience was entirely seamless. If you are hesitant about trusting someone else with your dream trip, rest assured you are in the best hands with Timbuktu. They took all the stress out of our honeymoon and left us with nothing but incredible memories. HIGHLY RECOMMEND!
June 2026

13 nights in Tanzania, Rwanda and Uganda

Kristin Jessup and her team at Timbuktu Travel did not disappoint! The vacation they put together for us, in Tanzania and Rwanda, was amazing. The itinerary was adventurous and exactly what we wanted in an African adventure. Kristin took our dreams and transformed them into a reality. I highly recommend Timbuktu Travel and will use them anytime I am seeking a hassle free vacation filled with fun and adventure!
First African Adventure

First African Adventure

June 2026

10 nights in Kenya

I had an outstanding trip through Kenya and Rwanda, thanks to a well‑designed itinerary that matched my interests perfectly. Kristen, my agent, was incredibly detail‑oriented, accessible, and thoughtful in shaping the entire journey. Every part of the trip felt smooth and well supported, from city experiences to safari days to cultural sites. Accommodations were comfortable with warm hospitality. Overall the experience far exceeded my expectations. I returned home deeply moved and already planning to travel with this company again.
Third time using Timbuktu and working with rep Kristin J

Third time using Timbuktu and working with rep Kristin J

March 2026

9 nights in Brazil

Third time I’ve used Timbuktu and rep Kristin J for booking a trip. I’ve completed trips to Tanzania and Namibia organized with Timbuktu. Each trip went incredibly smoothly. This time I’m heading to Brazil. Kristin J worked with me to develop a trip for the Pantanal to (hopefully!) see jaguars. Over several weeks she patiently helped me through several iterations to book a land and water based trip that is within my budget and will happen during the best season to maximize the potential of jaguars sightings.
Girl's Gorilla Adventure

Girl's Gorilla Adventure

January 2026

8 nights in Rwanda and Uganda

Kristin didn’t just send us generic suggestions; she listened. She took the time to understand what kind of experience we wanted—pace, comfort level, budget, and the emotional weight of a once‑in‑a‑lifetime gorilla encounter. Every recommendation felt intentional and tailored, not templated.
January 2026

12 nights in Kenya

Morocco 11/25

Morocco 11/25

December 2025

9 nights in Morocco

Set up Morocco excursion in span of just a few weeks. Solid riads choices and our guide was knowledgeable and friendly. Loved the cooking class!
October 2025

7 nights in Mauritius

Timbuktu gave us the best honeymoon trip ever. Highly recommend trying them

Timbuktu gave us the best honeymoon trip ever. Highly recommend trying them

September 2025

10 nights in South Africa and Zimbabwe

As stated before, Kristin made our experience booking this trip very easy. Even changes to our itinerary mid-trip were taken care of in stride.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2026

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health magazine

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Condé Nast Traveler A-List Awards

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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