Reviews

Find out why our guests love us so much

4.9/5

Based on 54 reviews

Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Third time using Timbuktu and working with rep Kristin J

March 2026

9 nights in Brazil

Third time I’ve used Timbuktu and rep Kristin J for booking a trip. I’ve completed trips to Tanzania and Namibia organized with Timbuktu. Each trip went incredibly smoothly. This time I’m heading to Brazil. Kristin J worked with me to develop a trip for the Pantanal to (hopefully!) see jaguars. Over several weeks she patiently helped me through several iterations to book a land and water based trip that is within my budget and will happen during the best season to maximize the potential of jaguars sightings.

Jan

Girl's Gorilla Adventure

January 2026

8 nights in Rwanda and Uganda

Kristin didn’t just send us generic suggestions; she listened. She took the time to understand what kind of experience we wanted—pace, comfort level, budget, and the emotional weight of a once‑in‑a‑lifetime gorilla encounter. Every recommendation felt intentional and tailored, not templated.

Jeffrey Bedrick

January 2026

12 nights in Kenya

Guest

Morocco 11/25

December 2025

9 nights in Morocco

Set up Morocco excursion in span of just a few weeks. Solid riads choices and our guide was knowledgeable and friendly. Loved the cooking class!

Tyler Brown

October 2025

7 nights in Mauritius

Marshall McElroy

Timbuktu gave us the best honeymoon trip ever. Highly recommend trying them

September 2025

10 nights in South Africa and Zimbabwe

As stated before, Kristin made our experience booking this trip very easy. Even changes to our itinerary mid-trip were taken care of in stride.

Breanna Ratering

Amazing trip and service

September 2025

10 nights in South Africa and Zimbabwe

The travel agency took care of everything for us down to the last detail like transportation which was so helpful for us. Kristin went above and beyond and was very responsive. We will be booking future trips with them!

Jeffrey Bedrick

A magnificent safari

September 2025

11 nights in Tanzania

Kristin, our advisor, was very patient and took the time to understand what we were looking for. Everything on the ground ran seamlessly. If I do another trip of this sort, I will definitely use Timbuktu again.

SFinlay

Have already recommended Timbuktu to several friends

June 2025

12 nights in South Africa

I'm not sure I understand the difference between this question and the previous. Kristin was amazing. Our plans started as a family trip for four but then became a trip for just my husband and me. Kristen was great at helping me choose the right places to go and things to do. She was quick to respond to my many questions and to find accommodations within our budget.

Karen

Affordable, efficient, responsive

May 2025

10 nights in South Africa and Zimbabwe

Kristin was responsive to every question and request. Documents were sent regularly with explanations and details. Timbuktu offered wonderful prices and experiences.

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