Reviews

We had an incredible experience working with Jenna at Timbuktu to help plan our 10 day trip through Namibia! Jenna was so helpful and responsive throughout the entire process. We were a little late to planning during Namibia's peak season, but Jenna was able to secure us great properties as we waited through waitlists. Everything on the trip went seamless from airport transfers to picking up our 4x4 rental car. We would absolutely recommend Jenna and Timbuktu to anyone looking to plan a trip through Namibia. We can't wait to go back to Africa soon!

Jenna was great to work with! She was very patient and informative throughout the process of figuring out the best itinerary for us.

Jenna was fantastic and gave us great advice and recommendations for our homeymoon

Seamless trip for 14 nights start to finish. Beyond my expectations from when I started planning the trip. Highly recommend Timbuktu to anyone.

Trip of a lifetime...Jenna, the Timbuktu team and their partners made my sister and my's trip to South Africa seamless and memorable. Given a tight window for scheduling a handful of different activities, they were able to give us the full Cape Town, Safari, and wine country experience that perfectly matched our needs. Jenna was able to suggest timelines that allowed us to plan a portion of the trip to see family in Johannesburg before our "tourist vacation" began, giving us the perfect amount of leeway for free time/choice in family activities, and guidance/structure for the rest of the trip. All accommodations were perfectly suited for us with amazing boutique hotels and chalets, and activities carefully planned to ensure we were maximizing our time spent doing the things we wanted for this once in a lifetime trip. Our dietary restrictions and allergies were relayed to all hotels/drivers accordingly and the team was reachable at any time. Overall the most helpful and knowledgable team and we are so grateful for the experience you all gave us!

Jenna was a terrific travel advisor and very responsive and prompt to all of my questions. I would definitely recommend, and use, Timbuktu again in my travels. There were never any unanswered questions and I felt like she really offered me a personal touch when planning this epic journey. Thank you Jenna and Tumbuktu for an experience and trip I will never forget!

I really enjoyed working with Jenna and Nadine on planning our perfect African safari. Jenna chose the two most perfect camps for our stay. Both are super detail oriented and nothing fell through the cracks. It was great having them, knowing I can rely on both of them to ensure the trip went smoothly and we had the best experience possible. I will absolutely use Timbuktu when planning my next safari vacation.

We had an absolutely amazing time! We could not have had a better experience. With some luck on our side, we were able to see a river crossing and the big five. Both amazing experiences! We also enjoyed an amazing balloon ride! Both places that we stayed offered different but equally great accommodations, which we were looking for. Every person was so welcoming and offered service beyond what we would ever expect. We also don’t know if it was luck or planned, but all our game drives ended up being private. This trip feels like it would have been impossible to put together without the help of Timbuktu or at the very least much more difficult and stressful. Overall we had a fantastic time and we would definitely recommend you guys to others looking to travel to Africa!

Well planned, and staff helpful.

Jenna understood what we wanted from the beginning. It didn't take many iterations for her to nail what we wanted to do. She promptly responded to our emails and calls and checked-in before, during and after our trip. Would definitely recommend her and Timbuktu for travel!