Reviews

Very professional and helpful. Always on top of things and with a smile. Thank you again, Jonty, for an amazing experience!

We loved booking our trip to Botswana with Jonty. He listened to what we were interested in and gave us several great options. This is our 2nd trip we have booked with him and can't wait to go!

Excellent service by Jonty. He was very prompt and catered very quickly to what we wanted from our trip. Would highly recommend their services.

Jonty continues to deliver on his vacation planning. Pickups and drop-offs were exceptional and the hotels were great

Jonty was phenomenal always available to answer questions or assist in making a plan. He seemed to share your excitement about the trip and really went out of his way to ensure a magical trip. His choices were all top notch! We will for sure use Timbuktu again!

Timbuktu did a wonderful job of helping my wife and I plan our dream Kenya honeymoon. Jonty was very responsive, answering all our questions and giving us insightful considerations during the planning stages. I think we covered 7 different plans before picking our final, and Jonty was just as helpful with each one. We especially enjoyed the interactive online lodge review tool which gave great knowledge of each area of stay. Even after selecting our trip and payment, Timbuktu maintained great communication and guided our trip pre planning tasks each step of the way. From start to finish, working with Timbuktu was a pleasant and easy experience. During our trip, there were a few great surprises from the Timbuktu team and lodge staff to make sure we were celebrated for our honeymoon. I would highly recommend Timbuktu and Jonty if you’re looking for a professional and experienced travel planning team.

The service provided by Jonty at Timbuktu was exceptional. He helped me plan and customize my safari to Zimbabwe down to the detail - preferred lodges, mode of transport, food preferences etc. He suggested itineraries, provided tips and advice and responded promptly to all emails. It was such a pleasure to work with him and I would highly recommend Timbuktu for travel to Africa - they are truly experts.

The best camp options , best prices , good help in the visa process .. very kiind

Very smooth and straightforward process to booking our trip. The offerings were very impressive and our representative, Jonty Medcalf, did an excellent job conveying the options and working with us to craft the perfect trip.

Thanks to Jonty, my husband and I had the best honeymoon EVER! Jonty expertly crafted an itinerary that helped us navigate our 11 night vacation through Kenya without a hitch. We both agreed it was the best trip we've ever experienced and truly could not have done it without the guidance, care, and detailed help of Timbuktu and Jonty. After learning what we were interested in, he pointed us towards great lodging and excursion options that fit our needs and gave us flexibility within our budget. We ended up staying at all four properties in the Safari Collection and.. wow. Each location was so unique and special (we originally were going to skip Solio, and SO glad we didn't). Solio, Salas, Samburu, and the Giraffe Manor were all incredible in their own way and highlighted different wildlife, geography, culture, and cuisine. Jonty seamlessly made sure our travel and safety was covered from the minute we landed in Nairobi until the day we left. He booked all our internal flights, and arranged a team to fetch us to/from the airport. We were especially appreciative that he scheduled a driver to drive us around the city so we could collect some gifts before our flight home. Our flight didn't leave until 11:30pm so we had about 12 hours to kill, and without our driver, it would have been miserable waiting in the airport. 10/10 would recommend this company to help plan your next special trip!