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Reviews

Find out why our guests love us so much

4.9/5

Based on 892 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
Highly recommend!

Highly recommend!

April 2026

12 nights in Japan

Highly recommend! For our trip, we wanted to just be able to enjoy the experience together. We literally spent zero time each day worrying about logistics (how to get places, where to eat, what to do next) because everything was planned, confirmed, and flowed seamlessly. Jessica did a great job providing overviews and links ahead of time, so that I could get the rest of my family excited and on board too. We are already planning our next trip with Timbuktu!
Terrific travel plan from Tessa

Terrific travel plan from Tessa

April 2026

13 nights in Japan

Tessa Dancer is facilitating our trip to Japan. During the planning process, Tessa sought our input and put together a product that reflected our ideas and her travel and cultural expertise gained during her recent visit including accommodations and experiences. Tessa follows through with details, timelines pricing and suggestions. We chose Timbuktu based on Tessa's customer service. Hoping the actual travel will be as good as the planning process. No idea about any other Timbuktu tours but if the other travel specialists are half as good as Tessa, Timbuktu is a winner.
Great service and flexibility

Great service and flexibility

April 2026

14 nights in Rwanda and Kenya

So far only have made the reservations. The staff was very responsive and flexible and came up with different ideas that I hadn’t thought of.
Third time using Timbuktu and working with rep Kristin J

Third time using Timbuktu and working with rep Kristin J

March 2026

9 nights in Brazil

Third time I’ve used Timbuktu and rep Kristin J for booking a trip. I’ve completed trips to Tanzania and Namibia organized with Timbuktu. Each trip went incredibly smoothly. This time I’m heading to Brazil. Kristin J worked with me to develop a trip for the Pantanal to (hopefully!) see jaguars. Over several weeks she patiently helped me through several iterations to book a land and water based trip that is within my budget and will happen during the best season to maximize the potential of jaguars sightings.
Rwanda dream trip

Rwanda dream trip

March 2026

9 nights in Rwanda

Annie helped me create my dream trip to Rwanda and was so kind and patient with answering all of my questions. She tailored my trip based on my interests and the planning process has been pleasant and stress free. Other tour companies I spoke with were much less responsive, more expensive, and did not offer the flexibility that Timbuktu did. I can't wait to take this trip to see the Gorillas in Rwanda!
Timbuktu is the way to go!

Timbuktu is the way to go!

March 2026

13 nights in South Africa and Zimbabwe

Kevin has been really helpful. It’s been a great partnership with someone who wants to makes sure you have a really great vacation!
March 2026

8 nights in Japan

March 2026

7 nights in Guatemala

Highly recommend Timbuktu. Everything was taken care of and communication was excellent so we could focus on enjoying our vacation
March 2026

7 nights in South Africa

March 2026

10 nights in Egypt

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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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