Reviews

Find out why our guests love us so much

4.9/5

Based on 836 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

All reviews are captured by Feefo, an external company to ensure transparency and authenticity.

Amazing trip and service

September 2025

10 nights in South Africa and Zimbabwe

The travel agency took care of everything for us down to the last detail like transportation which was so helpful for us. Kristin went above and beyond and was very responsive. We will be booking future trips with them!

Jeffrey Bedrick

A magnificent safari

September 2025

11 nights in Tanzania

Kristin, our advisor, was very patient and took the time to understand what we were looking for. Everything on the ground ran seamlessly. If I do another trip of this sort, I will definitely use Timbuktu again.

Guest

Custom Tour of Thailand

September 2025

21 nights in Thailand and Malaysia

Jess has been super attentive and patient as we plan our first trip to Asia (Malaysia and Thailand). We are looking forward to the trip and the adventures she planned for us.

Ricky McGrath

Love my team at Timbuktu

August 2025

5 nights in Chile

Great ideas and responsiveness. Attention to detail. Prepared to make recommendations even if there is no direct benefit.

Mrs. E

Highly, highly recommend Timbuktu. They will help you plan your dream trip!

August 2025

10 nights in Rwanda and Uganda

Timbuktu is a great company. I would recommend their services to anyone. Tessa is a great agent. This is the third trip she helped me to plan and all three trips have been amazing. She always helps me create the best trip ever!

Tara Polla

Another amazing trip with Timbuktu

August 2025

13 nights in Zambia and Mozambique

This is my third time using Timbuktu and definitely won’t be my last. Every time, I have such a wonderful and authentic experience with the people, land, and culture. Annie and the team make the entire process of booking large, logistic heavy trips so easy. Can’t wait for more experiences with them!

Travis Collins

Great trip to Kenya!

August 2025

8 nights in Kenya

Annie did a great job putting together an enjoyable vacation package. The trip was very enjoyable. I’ll never forget it. Emboo was fantastic. Chale Island was good (with a few odd features). The local agents from Albatros were outstanding!

Allison Loi

Vietnam family trip

August 2025

10 nights in Vietnam

I wanted to take the stress off of planning a trip for 5 with three older teen/young adults to Vietnam and Timbuktu made it so easy. The planning was straight forward and the actual trip was so smooth. We had a friendly face greeting us at every stop from the airport to hotel to tours and meals. It was the best vacation our family has had. We loved it.