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Reviews

Find out why our guests love us so much

4.9/5

Based on 921 reviews

Feefo
Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
June 2026

3 nights in Rwanda

From Clueless and Stressed to Informed and Calm

From Clueless and Stressed to Informed and Calm

June 2026

10 nights in Tanzania

My fiance and I reached out to Timbuktu to start getting an idea of how to get started planning out honeymoon in Africa. Immediately Joanna reached out and dove right in and answered all of our questions and was extremely patient with us while we were sorting through our timeline. The second we got on the call with Joanna, we felt at ease and everything started feeling real and extremely exciting. We went from being completely clueless about what we were getting into, to having so much more clarity and information. We've been nonstop recommending Timbuktu to all of our friends that are looking to travel because we've enjoyed our experience so much and the planning process has been so easy and informative.
The Most Incredible African Beach/Safari Honeymoon

The Most Incredible African Beach/Safari Honeymoon

June 2026

13 nights in South Africa and Mozambique

This was my very first time using a travel agent, and to be honest, I was initially so nervous about handing over total control of our trip to someone else. Timbuktu completely blew us away. I will definitely be using them again! Kristin was incredibly patient with us throughout the entire process. She helped plan our honeymoon with immense attention to detail, crafting it exactly how we wanted. She answered all of our questions with incredible care, always focusing on what was most important to us as a couple. Where Timbuktu really shines is execution. They facilitated all of our travel while we were in Africa, from transfers to bookings, and everything ran like clockwork. Traveling between destinations can be stressful, but our experience was entirely seamless. If you are hesitant about trusting someone else with your dream trip, rest assured you are in the best hands with Timbuktu. They took all the stress out of our honeymoon and left us with nothing but incredible memories. HIGHLY RECOMMEND!
June 2026

13 nights in Tanzania, Rwanda and Uganda

Kristin Jessup and her team at Timbuktu Travel did not disappoint! The vacation they put together for us, in Tanzania and Rwanda, was amazing. The itinerary was adventurous and exactly what we wanted in an African adventure. Kristin took our dreams and transformed them into a reality. I highly recommend Timbuktu Travel and will use them anytime I am seeking a hassle free vacation filled with fun and adventure!
Unforgettable adventure.

Unforgettable adventure.

June 2026

4 nights in Rwanda

Had another amazing adventure with Timbuktu. From Gorilla trekking to searching for the big five to relaxing on the beach I was secure in knowing Timbuktu had planned a seamless trip. Can’t wait to plan my next adventure.
Low stress travel the way it's meant to be

Low stress travel the way it's meant to be

June 2026

17 nights in Vietnam, Cambodia, Thailand and Laos

As I mentioned- everything was great. Super easy to work with Meg. the dashboard was pretty straightforward and informative. It was so wonderful being taken care of at every location- having someone meet us at the airport and show us all of the best things in each place. the tours were well thought out and well curated. I liked having tour guides that seemed to have secret handshakes to get us into super crowded lunch spots with our own reserved table- my husband felt like he was in the Godfather. :-)
First African Adventure

First African Adventure

June 2026

10 nights in Kenya

I had an outstanding trip through Kenya and Rwanda, thanks to a well‑designed itinerary that matched my interests perfectly. Kristen, my agent, was incredibly detail‑oriented, accessible, and thoughtful in shaping the entire journey. Every part of the trip felt smooth and well supported, from city experiences to safari days to cultural sites. Accommodations were comfortable with warm hospitality. Overall the experience far exceeded my expectations. I returned home deeply moved and already planning to travel with this company again.
June 2026

14 nights in South Africa and Namibia

Great service and help to design our journey with great attention to what we liked and trying to find suitable lodging and activities. Great advice. Flexible and detailed plans and schedules with great service before and during the trip.
Timbuktu- An Excellent Travel Resource and Company!

Timbuktu- An Excellent Travel Resource and Company!

June 2026

7 nights in São Tomé and Príncipe

Jenna was a terrific travel advisor and very responsive and prompt to all of my questions. I would definitely recommend, and use, Timbuktu again in my travels. There were never any unanswered questions and I felt like she really offered me a personal touch when planning this epic journey. Thank you Jenna and Tumbuktu for an experience and trip I will never forget!
Amazing African Honeymoon

Amazing African Honeymoon

June 2026

11 nights in Tanzania

Annie was AMAZING! Her communication and accommodation selections were perfect for what we wanted for our honeymoon! She tailored this trip perfectly to fit our wants and style of travel! Will definitely use and recommend her again and again!!
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2026

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health magazine

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Condé Nast Traveler A-List Awards

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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