Reviews

Find out why our guests love us so much

4.9/5

Based on 17 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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September 2024

3 nights in South Africa

Very professional, knowledgeable and helpful. Really made the overall experience very pleasant.

Justyna Canning

Fantastic Argentine Adventure with Timbuktu!

February 2024

12 nights in Argentina

Timbuktu curated an outstanding trip to Argentina, leaving us with unforgettable memories. Their personalized approach resulted in a well-rounded itinerary, blending cultural exploration and adventure seamlessly. Accommodations were diverse and reflected the region's character. While there were minor hiccups in transportation scheduling, Timbuktu's quick responsiveness resolved issues promptly. Overall, highly recommend for a memorable and tailored travel experience.

Guest

Would refer friends and families to the same tour.

January 2024

6 nights in Chile

The tour package to Torres del Paine is wonderful. Local contract’s service is acceptable if not excellent.

Tony Joy

Great assistance

January 2024

9 nights in Namibia

Very attentive and helpful ... wonderful service

Jeanette Potter

November 2023

4 nights in Rwanda

Parts of our trip needed a little further information that should of been provided. We had issues while traveling and never heard from our agent. Thanks to other people in the office. Our trip was taken care of.

Kay hubbell

Great personal contact

March 2023

10 nights in Botswana and South Africa

Very great personal contact with representative.

MC Jenkins

Terrific website

January 2023

10 nights in Ecuador

The folks are Timbuktu have created a terrific website that helps you really narrow down all the choices. Our advisor followed up well during the planning process.

Cathie Chomcy

They booked the trip I wanted and made the changes I needed quickly.

November 2022

14 nights in Tanzania

They responded fairly fast what with time difference. Yes, so far I would book with them again but can’t say until I have done the trip to see if it all works out. It’s hard to review something you haven’t done yet. The booking part has been good.

Doug Eberhart

Better than average

June 2022

13 nights in South Africa

The trip was well organized but there is room for improvement

David Remington

Great trip with a few bumps

January 2022

A Tanzania adventure for David and Lauren in December - amended

I enjoyed the trip planning process. And our planner really captured our vision for the trip and connected us with great places to stay and an amazing guide. However, the handoff with the local operating partner was a little clumsy, our itinerary upon arrival was not the same itinerary we agreed to, which was a little frustrating as we ended up with a full day with no activity at all.

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1 - 10 of 17 reviews