Reviews

Find out why our guests love us so much

4.98/5

Based on 23 reviews

Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Named three years running in Travel+Leisure World's Best, including No.1 in 2024

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

All reviews are captured by Feefo, an external company to ensure transparency and authenticity.

September 2026

9 nights in Rwanda

Guest

Beautiful vacation - bucket list

August 2026

10 nights in Thailand

This is our second time using Timbuktu, and have been pleased with both Kenya and Thailand

Guest

South Africa & Madagascar

August 2026

16 nights in Madagascar

Kevin has been great to work with. He’s very thorough and efficient and has great knowledge of our chosen destinations. Of course, we haven’t actually taken the trip yet, so I cannot comment on how well it will all flow. I have confidence that it will be wonderful.

Jan

Girl's Gorilla Adventure

January 2026

8 nights in Rwanda and Uganda

Kristin didn’t just send us generic suggestions; she listened. She took the time to understand what kind of experience we wanted—pace, comfort level, budget, and the emotional weight of a once‑in‑a‑lifetime gorilla encounter. Every recommendation felt intentional and tailored, not templated.

Guest

January 2026

13 nights in South Africa

Tony Joy

September 2024

3 nights in South Africa

Very professional, knowledgeable and helpful. Really made the overall experience very pleasant.

Guest

Still Processing this Amazing Journey

June 2024

37 nights in South Africa, Botswana, Zimbabwe, Kenya, Rwanda, Uganda and Tanzania

The service was generally excellent, but with a few glitches here and there that make me feel like it was more of a 4-4.5. We had quite a long and involved trip, which required lots of touch points and planning. So, it's not surprising that some things got overlooked.

Justyna Canning

Fantastic Argentine Adventure with Timbuktu!

February 2024

12 nights in Argentina

Timbuktu curated an outstanding trip to Argentina, leaving us with unforgettable memories. Their personalized approach resulted in a well-rounded itinerary, blending cultural exploration and adventure seamlessly. Accommodations were diverse and reflected the region's character. While there were minor hiccups in transportation scheduling, Timbuktu's quick responsiveness resolved issues promptly. Overall, highly recommend for a memorable and tailored travel experience.