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Reviews

Find out why our guests love us so much

4.98/5

Based on 978 reviews

Feefo
Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Named three years running in Travel+Leisure World's Best, including No.1 in 2024
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
September 2026

15 nights in Sri Lanka

Couldn’t have been improved upon

Couldn’t have been improved upon

September 2026

11 nights in Zambia and Botswana

Perfect. Flawless. An outstanding experience.
Awesome adventure with Timbuktu

Awesome adventure with Timbuktu

September 2026

13 nights in South Africa and Zimbabwe

Kevin worked with us to plan an adventure that not only met but exceeded our expectations. He stayed in close touch throughout the process to ensure that the trip would meet our needs and made recommendations that helped ensure we would have a memorable trip. He and Daniel were very responsive to any of our questions. Aside from that Kevin was a joy to work with, he is kind, knowledgeable and accessible!
Anniversary trip to Bhutan 🇧🇹

Anniversary trip to Bhutan 🇧🇹

September 2026

8 nights in Bhutan

We have travelled with Timbuktu multiple times, They are always helpful and look after us well. Carola helped us plan the trip within our budget and also mindful of our interests and preferences. Guide - Friendly, kind and very knowledgable. Happy to accommodate any preferences we have and tailor the plan to include a few extra recommendations once he got to know us and also according to the weather on the day. Very experienced in guiding while also giving us personal space. Perfectly spoken English. Driver - Friendly, kind and safe driver. Kept the car very clean. Car - Nice and comfortable SUV with plenty of space. The holiday itself is always curated well and to our preference. They ensure we can see the attractions and time it well to allow minimal crowds. Days aren’t too packed so there is time for relaxation. Hotels are chosen well to accommodate budget and preferences. Happy to travel with Timbuktu again.
Great service and would recommend to anyone 5 stars!

Great service and would recommend to anyone 5 stars!

September 2026

12 nights in Tanzania

The entire process was great and accommodations/guides provided were perfect! Would absolutely recommend using Timbuktu for anyone looking to travel to Tanzania. You are in great hands!
September 2026

8 nights in South Africa

Joanna was great
Lifelong Memories in Eastern Africa

Lifelong Memories in Eastern Africa

September 2026

9 nights in Uganda, Kenya and Tanzania

A trip of a lifetime to see Eastern Africa.! Every aspect of the trip was exceptional. Timbuktu coordinated everything. We were treated like royalty. The accommodations and the staff at every lodge were top notch. Gorilla treking was nothing short of magical. Safari on the Mara and in the crater were amazing. Hundreds of thousands of animals within feet of our vehicle. 14 rhinos, over 40 lions, two leopards, two cheetahs, countless elephants and giraffes. Thanks to Joanna and the entire Timbuktu for delivering the experience of a lifetime!
This was the trip of a lifetime.  I am having little pictures parties.

This was the trip of a lifetime. I am having little pictures parties.

September 2026

14 nights in South Africa and Zimbabwe

This was a trip of a life time. Everything fell into place great. I will use this company again.
The Africa trip of a lifetime

The Africa trip of a lifetime

September 2026

20 nights in South Africa, Zimbabwe and Botswana

The bottom line is that Timbuktu planned a fabulous trip for us (two first-time travelers to Africa). Things ran very smoothly during our three weeks in Africa, and we enjoyed every stop and accommodation along the way. Our travel agent took the time to speak with us about what we wanted, and her recommendations were detailed and tailored to what we had discussed. She was also clearly knowledgeable about travel to Africa. We initially came to her with one idea for our trip, but she kindly helped us see that it might be a logistical challenge, and she helped us craft an alternative itinerary that met all our goals and desires. The only qualm we had was with some of the communication during the planning process - our agent was lovely, and very helpful, but occasionally failed to respond to us by the deadlines she gave, and did not let us know what was going on when that happened. To be clear, these issues didn't end up impacting our trip, but it did create some concerns (although minor) before we left. Ultimately, though, it was the trip of a lifetime, and we're very grateful for all the planning help we received! We would recommend Timbuktu to others looking to travel to Africa.
September 2026

10 nights in Botswana and Zimbabwe

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11 Condé Nast Traveler Top Travel Specialists 2026

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health magazine

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Condé Nast Traveler A-List Awards

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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