Reviews

Find out why our guests love us so much

4.9/5

Based on 882 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Expert travel advisors

May 2026

19 nights in Kenya and Tanzania

This will be my third trip with Timbuktu and they are amazing! Very smart and helpful with plans and what you want to see and do. They can tailor your trip to your specifications which isn't always the case with travel agencies.

Guest

April 2026

17 nights in Chile and Argentina

Don McGuirt

My Kenya and Ethiopia trip

April 2026

16 nights in Kenya and Ethiopia

So far Kevin has done an excellent job on everything. Communicates well and seems to be on top of all the details

Tony Joy

Great experience - highly recommended

April 2026

11 nights in Rwanda, Uganda and Tanzania

Wonderful experience - this is the second time I booked with Tessa for Africa safari. The first in 2024 was a great experience so I naturally came back to her this year. She is very knowledgeable (she has traveled to many of the camps herself), she listens before she suggests, and a pleasure to work with. Her communications are timely and clear / concise. I highly recommend Tessa and Timbuktu.

Guest

South Africa/Zambia/Seychelles

April 2026

12 nights in South Africa, Zambia and Seychelles

We planned a multi country vacation with several flights, lots of different hotels and many activities. Timbuktu took a lot of the stress off of me by helping me Figure out exactly what I wanted to do on this trip and helping me get it all scheduled. At every stop we were well taken care of and we had exactly what we needed. We felt safe and taken care of the entire trip.

Paige Rollins-Colombo

The Dreamiest Honeymoon

April 2026

11 nights in Thailand

Timbuktu made our Honeymoon! From all of the excursions, guides, transits and stays, the attention to detail was incredible. I felt safe, relaxed, and in good hands -- while planning the trip, and in Thailand! Jess is a superstar, and we'll definitely be working with her again soon. Thanks!

Lori Chrisman

Customized

April 2026

13 nights in Egypt and Jordan

Love the customization and flexibility. Second experience Able to start with broad outline and come up with unique trip experience

Kristin Rogers

April 2026

15 nights in Tanzania

Everything was perfect. Communication was excellent.

Andrea

Annie has planned a safari to fit my travel style

April 2026

13 nights in Kenya

Annie always responded quickly and patiently answered all my questions. She asked questions about my travel style and likes & dislikes. She then tailored my safari to match what I told her, all within my budget. When I asked her to add on a few days to my trip she offered suggestions as to where I should extend a night and what activities I could do. I am looking forward to this safari adventure planned by Annie and Timbuktu!

Guest

Highly recommend!

April 2026

12 nights in Japan

Highly recommend! For our trip, we wanted to just be able to enjoy the experience together. We literally spent zero time each day worrying about logistics (how to get places, where to eat, what to do next) because everything was planned, confirmed, and flowed seamlessly. Jessica did a great job providing overviews and links ahead of time, so that I could get the rest of my family excited and on board too. We are already planning our next trip with Timbuktu!

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