Reviews

Find out why our guests love us so much

4.98/5

Based on 978 reviews

Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Named three years running in Travel+Leisure World's Best, including No.1 in 2024

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Fantastic Southern Africa Trip

August 2025

10 nights in South Africa and Zimbabwe

Timbuktu is an amazing travel company and will be there with you every step of the way!

Guest

Timbuktu planned the safari trip of a lifetime

August 2025

9 nights in Kenya

Annie at Timbuktu booked us an incredible trip consisting of safaris in 3 different Kenyan national parks. The logistics (domestic flights, pickup, transport to lodging, etc.) were seamless and the experiences were unforgettable.

Guest

Exceptional Safari Planning

August 2025

16 nights in South Africa, Kenya and Tanzania

It was our first time to use Timbuktu and from the first inquiry to the end of the trip, the service we received was exceptional and personal. Timbuktu's website was easy to navigate and I made an inquiry through the website. Timbuktu connected us with Catherine Soares de Melo within a few days of the inquiry and the trip planning progressed soon after. Catherine's experience, knowledge and professionalism gave us complete confidence throughout the planning and the safari itself.

Evan Sadowsky

Would definitely use Timbuktu again to plan our trip!

August 2025

10 nights in South Africa and Zambia

Annie was very helpful in planning our honeymoon. She set us up with great flights and transfers between hotels/lodges and airports. Everyone was very nice and on time. They really made us feel special. The lodges we stayed at were amazing. All with their own charm, the staff were all great and the safaris were amazing. I would recommend anyone to use Timbuktu to plan their trips. They made everything super easy and really reduced our stress with our travel.

Guest

July 2025

11 nights in Uganda and Tanzania

Guest

July 2025

8 nights in Tanzania

jo mckenzie

Wonderful Experience!!

July 2025

12 nights in Rwanda and Kenya

Guest

10 nights in Kenya & Tanzania

July 2025

11 nights in Kenya and Tanzania

Joanna has been an incredible resource as we plan our 25th Anniversary trip to Kenya and Tanzania for next year. She has a ton of knowledge and experience, and has been great to work with. We can't wait for the trip!

Samantha Syrett

Timbuktu is amazing! Highly recommend.

July 2025

8 nights in Zimbabwe and South Africa

Amazing! They were helpful before during and after the trip. Even my questions during the trip, they answered right away. If I had to change anything, it seemed that quite a few activities on our schedule that was given prior were different than the actual times of pick up just by an hour. Even then, they got it answered quickly! Everyone involved was so kind. Especially having the drivers booked and not one was missed or not there. Love!! Will be using in the future.

Guest

African Safari 2026

July 2025

7 nights in South Africa

We have had a very positive experience with Meg, our travel advisor. Any questions we have had, has been answered in a timely manner. She has worked with us to plan the trip we want. Our trip isn’t until 2026 and I’m sure we will have many more conversations with me. We have the utmost confidence that we will be happy!

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