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Reviews

Find out why our guests love us so much

4.98/5

Based on 978 reviews

Feefo
Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Named three years running in Travel+Leisure World's Best, including No.1 in 2024
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
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Once in a Lifetime Vietnam Honeymoon

Once in a Lifetime Vietnam Honeymoon

December 2024

12 nights in Vietnam

Absolutely loved our experience with Timbuktu. Working with Jess was an amazing process and our honeymoon wouldn’t have been half the trip it was without the support and guidance of Timbuktu. They really made our trip a trip of a lifetime.
Fantastic Chile vacation with Timbuktu

Fantastic Chile vacation with Timbuktu

December 2024

10 nights in Chile

This is our second vacation planned by Timbuktu and once again they knocked it out of the park. Carola was so patient with us in designing an itinerary that was complicated and had a lot of car/plane transfers and other details. She delivered every single thing she promised. There was not one time that a transfer fell through or that a driver was late, there were never any hidden fees we had to pay, she got us our internal boarding passes in plenty of time, our guides were super nice and helpful, she and her team answered questions 24/7, and every single place we stayed exceeded our expectations. We definitely plan on using Timbuktu again.
A trip of a lifetime!

A trip of a lifetime!

November 2024

15 nights in Chile and Argentina

This was our first booking with Timbuktu and we were very pleased with their services. The connections were all handled on time. The guides were exceptional, and the small details, such as box lunches and breaks during long transfers were greatly appreciated. We enjoyed their hotel suggestions and felt that we received first class service all the way. A shout out to Carola who frequently checked in with us to make sure things were going well. It was the trip of a lifetime!!
Memories to treasure for life

Memories to treasure for life

November 2024

11 nights in Zimbabwe and Botswana

If there is a better travel company out there, I am yet to find it. The trip arranged by Annie for me went without a single hitch, I was looked after every step of the way and experienced things I shall treasure for life. Annie and Daniel were incredibly responsive to all my queries leading up to my trip, with responses usually coming back within a few minutes. Annie tailormade this trip after listening to my wishes and she could not have come up with a better package. Faultless experience. I cannot recommend them highly enough!
The perfect Africa Adventure!

The perfect Africa Adventure!

October 2024

17 nights in Tanzania, Madagascar and South Africa

We will definitely use them again! That says it all. Very easy to work with, covered every detail and more. It was our first time to Africa and Kevin took our idea of what we wanted and brought it to life. Every step was seamless; planning, documentation, flights, transfers, accommodations, guides, drivers, etc., we couldn’t have asked for a better experience. Highly recommend!
Fantastic Honeymoon / Safari Trip

Fantastic Honeymoon / Safari Trip

October 2024

12 nights in Tanzania

We are very happy with Timbuktu and Joanna. Communication is great as was the overall trip. Also, the organization of the dashboard and everything done by Timbuktu was great. I will recommend you guys to everyone, especially those seeking to safari.
Honeymoon to remember

Honeymoon to remember

October 2024

8 nights in Uganda and Kenya

Our trip was tailored to meet our needs and we got to experience all of the things that we were hoping to. Every place we stayed and person we interacted with made the trip one to remember for years to come. We felt well taken care of during the entire trip.
Timbuktu and Jenna Coiley will make your travel dreams come true!

Timbuktu and Jenna Coiley will make your travel dreams come true!

October 2024

7 nights in South Africa

From the moment we met Jenna we knew we were in good hands. She caught our vision, created options, worked with our budget, gave us great insight and advice and gave us a trip of a lifetime for me, my wife and son and daughter! The on ground transfers and tours from Jarret were first class. And if you get the privilege to have Saulie as your guide around Cape Town you will be blown away!
Great service for our African honeymoon!

Great service for our African honeymoon!

October 2024

11 nights in South Africa and Mauritius

We were so happy with the services given to us by Annie at Timbuktu. As it was our first time in Africa, she walked us through different country options to achieve the safari/beach combination trip we were hoping for. She answered all our questions and gave timely updates/reminders while we prepared for our trip. We were so happy we ended up going with Timbuktu to book our honeymoon because of the ease of planning without any stress.
October 2024

21 nights in Botswana and Zambia

Meg once again arranged a perfect trip for us back to some of our favorite areas but filled with new experiences. I appreciate that she listens to us and puts together itineraries custom designed for us. We are always well taken care of.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2026

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health magazine

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Condé Nast Traveler A-List Awards

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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