Reviews

Jenna was prompt in responding; she was very knowledgeable with her suggestions; there were no errors in our itinerary and she’s very pleasant to work with.

Planning and booking our trip was and easy experience and I am thrilled with how smooth the process was and the great suggestions and responses by Jonty. If our experience with the trip goes as smoothly, we will be happy campers!

Working with Jessica on our Vietnam trip has been a dream. We are over the moon with the way this has come together. All details are covered. We have been been able to relax and enjoy the experience. Jess has been immediately responsive to our questions and our wishes. We can't wait to get on the plane!

They made excellent choices for us and were quickly responsive to questions.

Jenna was helpful in designing a custom trip

Everything - understood my needs and interests, arranged everything and my trip went without a hitch. Excellent support from Jonty M

The trip to Africa was a seamless pleasure from start to finish. It was basically worryfree. Nice to be treated so well

We just returned from a stunning 2 week trip in Namibia organized by Catherine. It was truly a dream; never before have things been so meticulously organized and prepared on any trip my wife or I have taken (and we've been to 50+ countries); the organization, not done by us for once, freed us from decision-making and logistics headaches to simply be present, enjoy each day, and be delighted by the experiences along the way. Each location we visited was fantastic and incredibly special, from the epic daily sunrises and sunsets, to the incredible wildlife, to the people we met, to the beautiful drives through ancient landscapes. Catherine's communication was great, and Timbuktu's local partner handled everything beautifully while we were there. Best trip we've ever taken. Highly recommend Namibia and Timbuktu!

Joanna helped me plan my journey across Africa, traversing from Cape Town to Kigali, then on to Volcanoes, Nairobi, and finally, the majestic Maasai Mara. This unforgettable experience was made possible by the exceptional services of Joanna at Timbuktu. From the outset, Joanna exhibited professionalism and tailored the trip precisely to my preferences and needs. Joanna was prompt and professional. Every query and request I had was met with an quick response. This level of attentiveness was not just reassuring but also vital in crafting a journey that felt both personal and well-organized. Perhaps the best example of Joanna's dedication came when I suffered an unexpected injury. She was a lifesaver, rescheduling the entire trip that went far beyond my expectations. The lodgings selected by Joanna were perfect. Each stay reflected a deep understanding of my tastes and comfort requirements. Moreover, the guides chosen for the various legs of my journey were all professionals. The trip was smooth from start to finish, with every detail meticulously thought through and arranged.

I would recommend them and would use their services again. They made the entire trip so easy. We had five different stays and three plane trips on our vacation and Timbuktu and especially Jenna made it so easy and seamless. They worked to provide a superior experience. The hotels and B&Bs were well chosen for excellent stays. The transfer and guides in Cape Town were very high quality. The lodge in Kruger was excellent. I was extremely pleased with the trip that they planned.