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Reviews

Find out why our guests love us so much

4.98/5

Based on 978 reviews

Feefo
Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Named three years running in Travel+Leisure World's Best, including No.1 in 2024
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
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Milestone safari of my dreams

Milestone safari of my dreams

August 2024

11 nights in Kenya and Tanzania

Working with Timbuktu on building this trip was fantastic. The travel expert, Jenna, was incredibly responsive. She answered all of the questions I had, and gave excellent tips/suggestions for how to make this trip all the more special. I would recommend Timbuktu to anyone who was interested in setting up a safari in Africa.
Dream Vacation Realized

Dream Vacation Realized

August 2024

15 nights in Kenya and Tanzania

Timbuktu was thoughtful and helpful every step of the way, making important recommendations, but also listening carefully. They helped us craft a bespoke, "meet every dream and exceed it" kind of trip. I cannot say enough good things about them.
Highly Recommend Timbuktu!

Highly Recommend Timbuktu!

August 2024

10 nights in South Africa and Zimbabwe

Our travel agent, Tessa, was just fantastic. Very responsive, listened carefully and offered fantastic suggestions plus she has visited most of these areas personally. Originally didnt think this trip was within budget but we were able to pull it off and I didnt feel like we made any significant tradeoffs, our accomodations were fabulous and the wildlife viewing first rate. The level of detail from Timbuktu regarding our trip was really on point, we were never left guessing. Ability to review various options on their website and "build your own" was a nice way to get started but the personal service from Tessa really rounded out our experience. I wouldnt change a thing.
Taste of Tanzania

Taste of Tanzania

August 2024

13 nights in Tanzania

Jenna made sure that we saw as many of our bucket list destinations as possible for our 13 night safari :) Our itenerary included:Arusha, Serengeti, Rubondo, Manyara, Ngorongoro, and Zanzibar. Had never heard of Rubondo but we checked it out at her recommendation. Ended up being our favorite stop!!
THANK YOU Catherine and Timbuktu!

THANK YOU Catherine and Timbuktu!

August 2024

14 nights in South Africa and Zimbabwe

I am so grateful to have stumbled upon Timbuktu travel as I was making travel plans and searching for guidance planning a big trip abroad. We were looking at other travel companies and had gotten a couple of quotes for the safari portion of our trip and for visiting Vic Falls. Timbuktu's prices were so much more reasonable than other companies, and we were so pleased with all of our accommodations, transportation, and flights. Catherine's expertise was invaluable, and she delivered an incredible travel experience from start to finish! She followed through promptly with all communications, and the booking process was seamless. It was so helpful and reassuring to know she had stayed in each of the various accommodations we visited. Having logistics such as car service arranged at each destination allowed us to relax and truly enjoy our experience and time together as a family. Our flight was unexpectedly cancelled by the airline on the front end of the trip, resulting in us arriving in Cape Town two days late. Catherine was so responsive and helpful contacting the hotel and rearranging transportation. She monitored our rebooked flight to ensure we were met at the airport and transported promptly when we finally arrived. Catherine was FANTASTIC, and our full experience with Timbuktu was outstanding.
July 2024

8 nights in Italy

Excellent Adventures in Namibia and Botswana

Excellent Adventures in Namibia and Botswana

July 2024

15 nights in Namibia, Botswana and Zimbabwe

The guide in Namibia (Sebastiaan) was absolutely great. We were with him for over 10 days. He was from Ultimate Safaris in Namibia. He really made our trip special.
Fantastic! Will use again!

Fantastic! Will use again!

July 2024

9 nights in South Africa and Zimbabwe

We had a great experience with Timbuktu. Everything on our trip went so smoothly. We felt very well taken care of and were happy to know each step of our trip was thought through for us. Kevin was fantastic to work with and always promptly answered our many questions. Will be using them again!
An amazing experience with help from a wonderful travel agent.

An amazing experience with help from a wonderful travel agent.

July 2024

12 nights in South Africa and Zimbabwe

Our travel agency arranged our entire 12 days in Africa. Accommodation were amazing. We were met by lovely drivers at every stop. All expectations were met. It was a most amazing trip for our family.
Amazing Holiday!

Amazing Holiday!

July 2024

12 nights in South Africa and Zambia

We are so happy with Timbuktu. I wanted to reserve my review until after the trip and now that we have returned I can wholeheartedly recommend Timbuktu. We travelled to South Africa (Cape Town and Mala Mala Game Reserve near Kruger) and to Zambia/Zimbabwe to see Victoria Falls. All the accommodations, transfers, and tours went smoothly and were great! Joanna was great to work with.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2026

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health magazine

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Condé Nast Traveler A-List Awards

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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