Reviews

I would recommend Timbuktu. They listened to what I wanted and were honest and clear about the locations we were traveling to.

Timbuktu arranged for our 30th wedding anniversary holiday in Egypt - it was brilliant! The service is absolutely fantastic and faultless from start to finish. They worked very hard to tailor the holiday and to build in high quality places to stay and a very bespoke set of tours (with our own tour guide). Faultless, flawless, fantastic.

Jeffi planned our entire trip, through 3 different locations, based on our rough request for what we were looking for. Any questions we had were immediately addressed and briefing packs were comprehensive. All the arrangements went without the slightest hitch throughout the holiday, with complicated transfers all handled in the background without us having to do anything other than turn up on time. We'll be recommending both &Beyond and Timbuktu to others.

We had a fantastic experience with Jenna planning our honeymoon trip to Egypt and Kenya. Jenna was patient with us and provided many different options for us. She was responsive to our emails, and was always there to provide alternatives or make changes as needed. We had the best time on our honeymoon and didn't need to think about much since it was all taken care of! We had an incredible time and can't wait to book our next trip!

Timbuktu's travel advisers were super helpful! They helped us plan our first trip to southern Africa, and were very responsive to all our questions. Their pricing model was transparent and fair; the local partner that did the on-the-ground work in Namibia was excellent! We would definitely recommend them and use them again!

We had a lovely trip. Great communication throughout and handover to local handler team was seamless. Felt the team had a really good understanding of what we wanted, what we would be willing to pay a premium for, etc. We had an incredible time!

Carola was easy to work with & provided custom travel arrangements to meet all our expectations.

Timbuktu saved our trip due to our connecting flight leaving us in Doha before we even landed. The next flight available out to Nairobi was 24 hours later. Joanna (from Timbuktu) and Otieno (Albatros, third party agency Timbuktu uses once you land in Kenya) was so responsive during the 24 hours we were stuck in Doha in making sure that everything gets rebooked according to the new flight times. I can’t thank them enough for this as I would not have known how to rebook airkenya flights, etc. I recommend going with Timbuktu specifically with Joanna if you want to ensure a smooth travel! I will also never fly with Qatar airlines!!

Very friendly and made the trip planning easy. Knowledgeable about the region and the various options for activities, accommodations and logistics. Can’t wait to go!

Timbuktu helped us to customize our trip plans for a visit to East Africa. We had some ideas about what we were looking for based on one past visit, and this time we had very specific ideas in mind. Our agent, Jonty, was extremely attentive to our preferences and requests, and made recommendations based on this. He was patient and worked through many rounds of revision in the plan, helping us weigh the pros and cons. He coordinated some custom activities on our trip based on our interest, and he also made sure we had all the logistical information. For a trip that had so many connections and moving parts, we were never in a place where we did not know what was going to happen next, and everything that Timbuktu was responsible for went off without a hitch. I know that a lot of people who are planning such a trip will look to places like Trip Advisor and other reviews to try to figure out the best way of planning, since it is not necessarily the kind of trip that you want to plan on your own. And one is putting a lot of trust in a company's hands when you are doing something that is so remote. I cannot recommend Timbuktu highly enough.