Reviews

Find out why our guests love us so much

4.9/5

Based on 850 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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July 2023

10 nights in South Africa

Everything went exactly according to plan. The lodges were great with Becks being outstanding for its food and Sabi Sands outstanding for its wildlife. Have already recommended Jenna to a friend who is considering a similar trip and will not hesitate to use her services again.

Cathie Chomcy

Perfect company to deal with!

July 2023

14 nights in Tanzania

They understood what I was looking for spot on! They found the perfect places to stay and the safari was way above expectations! They answered all my questions and concerns no matter how silly they were. Everything was made easy to understand, and went flawlessly.

Laurie Beyoghlow

very very happy with our trip

July 2023

15 nights in South Africa, Zimbabwe and Botswana

yes i would recommend as i have stated several times in other surveys very receptive to our requests, reliable vendors and very happy with accommodations

Kelly Beachy

Excellent customer service!

July 2023

6 nights in Botswana

This was our second safari planned by Jonty. We loved every minute of it! We traveled to Maun and a representative met us there to make sure we got on our small plane to our first camp. He was also in Maun when we returned. Our 2 camps were exactly what we hoped for and more! Jonty was patient with us throughout the planning phase and welcomed us home from our trip.

Mark Fryer

June 2023

17 nights in South Africa, Zimbabwe and Mozambique

This was our first African safari and from the first inquiry email to the last email wanting to know how the trip went, Jonty was always available and set up the perfect African trip. All of our transfers were on time and the whole vacation went off without a problem. I would highly recommend Timbuktu and Jonty to anyone interested in travelling to any of the countries that they cover.

Guest

June 2023

9 nights in Namibia

I used Timbuktu Travel to arrange a special trip to Namibia. Their service was great and I ended up having a wonderful trip.

Guest

Totally worth it!

June 2023

9 nights in Tanzania and Kenya

Timbuktu was incredibly helpful in assisting us with booking our safari! They answered all our questions and provided helpful advice and suggestions. For a big trip like this, it’s worth to spend a little more to for guidance.

Corey Bordine

Say Yes! I am a repeat client because of Jonty & Timbuktu's level of detail

June 2023

3 nights in Namibia

Highly recommend. Jonty is the best. I have used him and Timbuktu many times, as well as, other Cape Town agencies. I have a choice...and I 100% choose Jonty. No question.

Guest

So far so good with Timbuktu

June 2023

12 nights in Argentina and Chile

I have only just booked with Timbuktu but so far my travel consultant Carola has been FABULOUS! She has taken a lot of time with me to understand what I want to do and has provided great detail on options. We worked on several iterations and finally arrived at a great itinerary. I hope the trip goes as well as the planning! Will let you know after the trip.