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Reviews

Find out why our guests love us so much

4.9/5

Based on 850 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
June 2023

5 nights in Ecuador

Carola Fresno, Travel Specialist Was AMAZING ! Very Prompt (even when I wasn't!) Answered all my questions / Concerns / Issues! Will use Carola Fresno Travel Specialist again fir Future Trips !
Flawless and insightful

Flawless and insightful

June 2023

21 nights in South Africa

Catherine was excellent. The itinerary was great and demonstrated insider knowledge we never would have been able to discover on our own. She also stuck to my budgetary requirements.
My trip was AMAZING! Meg went above & beyond to make a trip of a lifetime:)

My trip was AMAZING! Meg went above & beyond to make a trip of a lifetime:)

June 2023

11 nights in Botswana and Zimbabwe

AMAZING! :) 😀 Meg is the best! She listened & made an unforgettable trip of a lifetime for me (she should get a raise) Thanks Meg I will tell everyone to book thru Timbuktu
June 2023

14 nights in South Africa and Zimbabwe

Communicated very well and responded to all requests in a timely fashoin
May 2023

9 nights in South Africa

I found the website helpful for generating ideas. After contacting Timbuktu, Annie quickly provided friendly guidance and plenty of options to develop a tailored itinerary.
Outstanding Service

Outstanding Service

May 2023

8 nights in Ecuador

I have used Timbuktu travel and Joanna Rigby Jones for several trips. Always responsive and always accommodating. I will use them again and recommend them to others.
Picked the best for our budget and needs

Picked the best for our budget and needs

May 2023

8 nights in Zimbabwe and Botswana

We recently used Timbuktu for our trip to Africa - it was extremely last minute but Tessa managed to work her magic!! She managed to secure a fantastic deal, which was cheaper if we had gone through ourselves, and recommended some excellent places. Tessa was patient and really took the time to understand what we needed - even when we didn’t quite know ourselves! The Safari was great and even better knowing Tessa had been there herself so that really helped in our decision making! Will definitely recommend and use again!
Highly recommended

Highly recommended

May 2023

6 nights in Botswana

Amazing trip planned by the best team. Our group of 5 enjoyed our time in Botswana. Catherine from Timbuktu was very attentive and flexible to work with. Definitely will recommend to anyone that’s planning their dream vacation to Africa .
May 2023

10 nights in Egypt

Toda a comunicaçao e preparaçao da viagem foi excelente. Concerteza que recomedarei o seu serviço a outras pessoas
May 2023

14 nights in South Africa and Mozambique

We had an amazing time on our South African honeymoon planned by Timbuktu. All of our lodgings were incredible and the pre planned logistics made our trip super relaxing while traveling to multiple locations.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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