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Reviews

Find out why our guests love us so much

4.9/5

Based on 865 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
June 2023

9 nights in Namibia

I used Timbuktu Travel to arrange a special trip to Namibia. Their service was great and I ended up having a wonderful trip.
Totally worth it!

Totally worth it!

June 2023

9 nights in Tanzania and Kenya

Timbuktu was incredibly helpful in assisting us with booking our safari! They answered all our questions and provided helpful advice and suggestions. For a big trip like this, it’s worth to spend a little more to for guidance.
Say Yes! I am a repeat client because of Jonty & Timbuktu's level of detail

Say Yes! I am a repeat client because of Jonty & Timbuktu's level of detail

June 2023

3 nights in Namibia

Highly recommend. Jonty is the best. I have used him and Timbuktu many times, as well as, other Cape Town agencies. I have a choice...and I 100% choose Jonty. No question.
So far so good with Timbuktu

So far so good with Timbuktu

June 2023

12 nights in Argentina and Chile

I have only just booked with Timbuktu but so far my travel consultant Carola has been FABULOUS! She has taken a lot of time with me to understand what I want to do and has provided great detail on options. We worked on several iterations and finally arrived at a great itinerary. I hope the trip goes as well as the planning! Will let you know after the trip.
Can't say enuf good things about you

Can't say enuf good things about you

June 2023

13 nights in Egypt and Jordan

Can't say enuf good things about you
June 2023

5 nights in Ecuador

Carola Fresno, Travel Specialist Was AMAZING ! Very Prompt (even when I wasn't!) Answered all my questions / Concerns / Issues! Will use Carola Fresno Travel Specialist again fir Future Trips !
Flawless and insightful

Flawless and insightful

June 2023

21 nights in South Africa

Catherine was excellent. The itinerary was great and demonstrated insider knowledge we never would have been able to discover on our own. She also stuck to my budgetary requirements.
My trip was AMAZING! Meg went above & beyond to make a trip of a lifetime:)

My trip was AMAZING! Meg went above & beyond to make a trip of a lifetime:)

June 2023

11 nights in Botswana and Zimbabwe

AMAZING! :) 😀 Meg is the best! She listened & made an unforgettable trip of a lifetime for me (she should get a raise) Thanks Meg I will tell everyone to book thru Timbuktu
June 2023

14 nights in South Africa and Zimbabwe

Communicated very well and responded to all requests in a timely fashoin
May 2023

9 nights in South Africa

I found the website helpful for generating ideas. After contacting Timbuktu, Annie quickly provided friendly guidance and plenty of options to develop a tailored itinerary.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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