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Reviews

Find out why our guests love us so much

4.9/5

Based on 850 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
January 2023

13 nights in South Africa and Mozambique

We had a fantastic vacation. Jonty was able to hear our desires and make it work. He never made it feel that the timing was too tight or we were making poor decisions or we needed to expand out budget. The reservations that were made far exceeded my expectations and Jonty was there even Christmas day when I didn't have my flight information even though I just hadn't looked hard enough. This was one of my best trips to date and I have already referred a friend to contact Timbuktu.
In safe hands

In safe hands

January 2023

11 nights in Egypt

This is our second trip with Timbuktu. The process of designing a trip is all part of the fun. I love getting suggestions, choosing between accommodation and working out together how it is possible to fit in everything we want to do. Pick ups, transfers, and guides are always the most professional. I highly recommend using Timbuktu. We have had to absolutely amazing holidays.
January 2023

15 nights in South Africa and Botswana

Catherine was amazing - she helped us create the perfect trip from start to finish, and we absolutely could not have done it without her. We are so grateful and are already booking another trip with her :)
Incredible service from Timbuktu

Incredible service from Timbuktu

January 2023

13 nights in South Africa

Catherine helped us plan the most amazing trip to South Africa and we can't thank her enough! It was planned to perfection and the attention to detail was brilliant. We can't wait to plan our next adventure with her!
January 2023

2 nights in South Africa

Have used Timbuktu before. Excellent advice and service. Communication spot on. Thanks
100% Recommend Timbuktu and Will UseThem Again in the Future!

100% Recommend Timbuktu and Will UseThem Again in the Future!

January 2023

21 nights in South Africa, Botswana and Zimbabwe

Timbuktu and our agent, Kristin, Jessup, were amazing. This was our June 2020 trip and had to be rescheduled 4 different times. Kristin was there to answer all of our questions about our options in the planning phase as well as support us with all of the rescheduling. While on our vacation, we found the hotels and service to be great all along the way. Every one of our transfers/guides were there and we felt safe the entire time. When we met people along our journey, they were so impressed with our itinerary and asked who we used. We were touting Timbuktu's name as much as we could.
Catherine worked tirelessly to make sure we had the trip of our dreams

Catherine worked tirelessly to make sure we had the trip of our dreams

January 2023

15 nights in South Africa and Botswana

Catherine worked tirelessly to make sure we had the trip of our dreams--and we did! Our group of 12 had a flawless trip to South Africa and Botswana. Couldn't recommend Catherine and her team more!
Dream 2023 Trip

Dream 2023 Trip

January 2023

9 nights in Namibia

Words cannot explain how Timbuktu Travel, especially Tessa Dancer has made our dream trip so seamless for us! Our trip to Namibia was a dream, from the start our trip where we met up with their local partner until the very end when we left, it was seamless and everything we talked about actually happened, albeit only one activity that we wanted to do did not happen since there was going to be thunderstorms that evening, which was a good call to cancel. Exploring around the norther half of Namibia was breathtaking and we fell in love with country. We will definitely visit it again!
Honeymoon

Honeymoon

January 2023

6 nights in Tanzania

We worked with Tessa from Timbuktu and she was so responsive and made the process of planning our honeymoon stress free. She always responded very quickly and was happy to answer any questions we had. The final brief for the honeymoon was so detailed we didn’t have any concerns with the travel. The whole trip was successful with no issues and I would recommend using Timbuktu for your next travel. Our trip was amazing!
Great service!

Great service!

January 2023

8 nights in Namibia

We had the most seamless experience in Namibia with Timbuktu. Everything was very well thought out and very well planned. Highly recommend their services!
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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