Reviews

From start to finish, Timbuktu's Jeffi Norris offered a very supportive, comprehensive and professional experience in taking our first trip to Uganda. Jeffi's expertise in knowing the culture and geography of our destination was both reassuring and inspiring. We felt very prepared for this trip thanks to all the guidance and individualized support we received. The visit to Uganda was full of wonder as we got to experience a 'baby boom' in every savanna and rainforest. The eco-tourism in Uganda takes into consideration local communities, customer service and recycling/composting with utmost care and respect. I learned so much from this trip and am also grateful Timbuktu works directly with Speke Holidays Uganda, who provided us with a Ugandan travel guide who took great care of us and taught us so much about the wildlife conservation movement, the local communities we visited and how interconnected we all are. I finally got to trek with the Mountain Gorillas and the Chimps so my heart feels so full of gratitude towards everyone at Timbuktu and all of the local staff who made this trip so memorable.

Met all expectations. Tessa was very easy to work with and good at explaining options.

The trip was stress free, each camp was as advertised with great tent accommodations, fabulous food served, clean, great staff and expert guides.

Very quick and personal response, very flexible and pleasent to deal with.

The service was wonderful! Tessa spent so much time helping me work out all of the details and answering all of my questions. It was definitely due to her help in planning that I ended up having an absolutely fantastic time in South Africa!

Catherine has been wonderful to work with. She responds to emails in a timely manner and always gives very thorough explanations and updates. She has a vast knowledge and network to help her clients plan the perfect trip. My husband and I can't wait for our very special trip to South Africa!

Timbuktu does everything well, from providing a interactive internet site to make travel plans and view options, to providing online site and email opportunities to interact live with a travel consultant. I have used Timbuktu on multiple occasions and the service is excellent. I can also highly recommend Joanna Rigby-Jones as a travel consultant. I too have used her on multiple occasions and she is awesome.

Easy to navigate system, Johanna was super responsive and flexed to meet our needs. Only through booking process but so far excellent experience!

Teresa planned our trip perfectly! It was the most wonderful trip we could have ever hoped for!

Working with Joanna was the best decision we could have made. She used her expertise on the area to help tailor our trip to make it exactly what we wanted and she came in under budget! She made it so stress free. Every little detail was thought of. If I had a question, she responded so quickly. Every airport transfer, rental car, excursions, everything was planned out making for seamless traveling. Zero stress. I would not have changed a single thing about our trip. I already have friends that are in the process of booking a trip with timbuktu due to how highly we recommend. Just use Timbuktu, you will not regret it! Instead, you will be so thankful you did!