Reviews

Tessa has been invaluable in her knowledge and suggestions for planning our September 2023 holiday to South Africa. We have 11 days and wanted to make the most of it, and her knowledge of areas and things to do have allowed us to create a trip that will encompass all that we want. From safari to the wine lands and Hermanus whale watching to Cape Town and all that the city has to offer, we could not be more excited for the trip she has helped create. Tessa has taken care of transfers and flights and side trips. We just need to enjoy the ride. I rarely use companies to plan trips, but she has definitely changed my mind. Timbuktu website is so wonderfully creative in showing the adventures, hotels, lodges and what you can experience (not to mention estimated pricing), that it was easy to use them. I am so glad we did. Our trip is planned and deposit made, and now we just have to wait for the adventure to begin. I would highly recommend Tessa and Timbuktu.

This was the first time I worked with Timbuktu and I was very pleased with everything. They are detail oriented and made sure I was completely informed of all of the intricate logistics and details. I previously visited the gorillas in Uganda in 2009 but some 13 years later I was older and worried that I might not be physically able to do the treks. Our Speke guide (local in Uganda) helped to facilitate two fantastic treks and arranged for two porters instead of one and this made all of the difference. I will definitely think of using Timbuktu again.

Jonty continues to deliver on his vacation planning. Pickups and drop-offs were exceptional and the hotels were great

Catherine and Tessa were so responsive and helpful helping us to arrange our wonderful Namibia itinerary. We made lots of changes and had many questions and they both responded promptly and professionally. I would highly recommend this company.

Timbuktu listened to what we wanted for our vacation and made it happen just as we desired. When we had a major cancelation by United Airlines, Timbuktu stepped in to reschedule everything immediately. They were with us all the way, and our safari wouldn't have been as good without them finding the perfect camps for us. Catherine was especially helpful in caring for us ALL THE WAY.

We recently booked our 3 week family safari trip through Southern Africa through Timbuktu. We had an excellent experience from start to finish. Booking was easy and the online planning tool let us explore many options before committing. Our contact Kristin answered all our questions promptly both before and during the trip. I would happily book with them again.

The Timbuktu website is excellent for planning trips. We used it to plan our 3-week African Safari through Botswana, Zimbabwe, Zambia. Our trip went very smoothly and our representative Kristin was very responsive throughout. I would not hesitate to use them again.

We have been engaging Joanna at Timbuktu since 2 years ago to plan our trip, she was always super friendly, helpful and knowledgeable. The entire process was super smooth and our trip went down without a hitch

Our experience with Timbuktu was absolutely amazing. Everything was well communicated, organized, and thoughtful. The partners we dealt were wonderfully professional and caring. Timbuktu is the best!

Timbuktu travel, in particular Tessa, were very knowledgeable about the type of holiday we wanted and gave many recommendations to us during the planning phase. She allowed me to ask countless questions and answered with no hesitation and was always eager to make sure everything was exactly how we wanted.