Reviews

I contacted Timbuktu because I was interested in taking a Safari. I have been dealing with Joanna Rigby-Jones as our travel specialist. I am telling you, you can’t go wrong with her. She has made all the arrangements and answered every question within a day. We have a group of six cruise ship passengers getting off at Maputo we will be met and driven to both camps. After the Safari’s we will be taken to the airport in Hoedspruit to fly to Cape Town. We are going to two different camps for five total nights. We will then fly to Cape Town for one night. I even changed one lodge and the hotel in Cape Town I had originally picked out. Not a problem at all when I asked Joanna to make the adjustment. We were given an abundance of information and the down payment was easily made. I was so impressed with Joanna’s personal service. I certainly would recommend Timbuktu if you want to make reservations for a Safari. If you are in the U.S. like myself, I’d ask for Joanna. We customize exactly what we wanted! This was so easy and our group is so looking forward to the trip we can hardly wait.

Jeffi was really informative, insightful about things that would work well for a solo traveler and very knowledgeable about South Africa. i had great confidence that my upcoming trip will be great!!!

This is our third time using Timbuktu. Joanna listens to our ideas and really delivers. She knows the camps well and always gives good advice plus she understands all the practicalities. We have put together a fabulous looking trip which is very exciting.

The reps I worked with had been to the countries many times - nothing better than firsthand experience in planning the best trip.

Charline was great at listening to what we wanted and finding a way to do it. We are excited about the trip she planned for us. We looked at several other Sarafi services and Charline got it done our way, and at a good price. I would recommend them anytime.

I have used Timbuktu twice. They are knowledgable and very responsive

Everybody at Timbuktu and their partner in Kenya, Albatross was spectacular. They planned a great trip for me, listening to what I hoped to experience and tailoring the trip to that. I felt cared for and almost carefree throughout the trip. I had a medical emergency on my trip and Timbuktu and Albatross were amazing in getting me the help I needed so I could finish out my trip. Truly above and beyond what I would have expected. I highly recommend them.

This has been an amazing experience thus far - and we haven't even done the fun part of actually traveling! I was overwhelmed with how to start, but Joanna has been so helpful and accommodating as we navigated this upcoming trip. She has been so patient, thorough, and informative. I can't wait to use this company again!

Everything was perfect

The trip was so much more than we could have ever dreamt of. Joanna was amazing in helping us design the itinerary. She provided thoughtful recommendations and answered all of our questions. She even provided suggestions on utilizing the same resort chain and helped us negotiate discounts. We had an amazing trip and would highly recommend working with Timbuktu again.