Reviews

Find out why our guests love us so much

4.98/5

Based on 928 reviews

Travel and Leisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Named three years running in Travel+Leisure World's Best, including No.1 in 2024

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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August 2022

9 nights in Tanzania

Jonty continues to deliver on his vacation planning. Pickups and drop-offs were exceptional and the hotels were great

Guest

Brilliant trip itinerary arranged by Timbuktu

August 2022

10 nights in Namibia

Catherine and Tessa were so responsive and helpful helping us to arrange our wonderful Namibia itinerary. We made lots of changes and had many questions and they both responded promptly and professionally. I would highly recommend this company.

Dick Glasgow

Timbuktu Travel has the professionals who care.

August 2022

11 nights in South Africa

Timbuktu listened to what we wanted for our vacation and made it happen just as we desired. When we had a major cancelation by United Airlines, Timbuktu stepped in to reschedule everything immediately. They were with us all the way, and our safari wouldn't have been as good without them finding the perfect camps for us. Catherine was especially helpful in caring for us ALL THE WAY.

Daniel Smith

Excellent experience from start to finish

August 2022

16 nights in Botswana, Zimbabwe and Zambia

We recently booked our 3 week family safari trip through Southern Africa through Timbuktu. We had an excellent experience from start to finish. Booking was easy and the online planning tool let us explore many options before committing. Our contact Kristin answered all our questions promptly both before and during the trip. I would happily book with them again.

Daniel Smith

Excellent Website and Support

August 2022

16 nights in Botswana, Zimbabwe and Zambia

The Timbuktu website is excellent for planning trips. We used it to plan our 3-week African Safari through Botswana, Zimbabwe, Zambia. Our trip went very smoothly and our representative Kristin was very responsive throughout. I would not hesitate to use them again.

Oris Hernandez

The trip of a lifetime to South Africa

July 2022

7 nights in South Africa

We have been engaging Joanna at Timbuktu since 2 years ago to plan our trip, she was always super friendly, helpful and knowledgeable. The entire process was super smooth and our trip went down without a hitch

Grady Breen

July 2022

4 nights in Tanzania

Our experience with Timbuktu was absolutely amazing. Everything was well communicated, organized, and thoughtful. The partners we dealt were wonderfully professional and caring. Timbuktu is the best!

Joseph Dunn

Thorough, friendly and insightful.

July 2022

9 nights in South Africa and Zimbabwe

Timbuktu travel, in particular Tessa, were very knowledgeable about the type of holiday we wanted and gave many recommendations to us during the planning phase. She allowed me to ask countless questions and answered with no hesitation and was always eager to make sure everything was exactly how we wanted.

Arddy

Much care provided in creating a trip of a lifetime

July 2022

7 nights in Mauritius

We received outstanding service from Catherine Soares de Melo who worked hard on our trip for more than six months. She was endlessly patient when we were considering options, answered a thousand questions and kept us focussed on the end goal. I will be eternally grateful to her for helping create such a memorable experience for me and my family.