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Reviews

Find out why our guests love us so much

4.9/5

Based on 865 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
Best Decision We've Ever Made!

Best Decision We've Ever Made!

February 2020

14 nights in Tanzania, Kenya, Seychelles and South Africa

Joanna is the best ever! We had a hard time booking our desired trip within our budget through another agency and as soon as we spoke with Joanna, she understood exactly what we were looking for. Within a week, we had the trip of our dreams planned! I would never book a trip to Africa without her.
Customized African trip in two countries.

Customized African trip in two countries.

February 2020

4 nights in Malawi

They were very responsive to our needs and tried to solve problems creatively.
February 2020

10 nights in South Africa and Zimbabwe

Great!! Responsive, perfectly organize!
Timbuktu are safari enthusiasts, expert consultants - not sales people!!!

Timbuktu are safari enthusiasts, expert consultants - not sales people!!!

February 2020

7 nights in South Africa

Jonty was an absolute pleasure to deal with, patiently guiding us through a multi-factor decision process for our second safari - ten years after our first. Our off-peak South African adventure surpassed the highest expectations we'd have of high season!!! No question was too stupid - he was a gent - giving us the unbiased opinion he had of the pros and cons of each option under consideration.
Waiting for our dream Safari

Waiting for our dream Safari

February 2020

16 nights in Zambia, Zimbabwe and Botswana

Veloci nel rispondere, attenti alle richieste, professionali, efficienti, propositivi
February 2020

14 nights in South Africa, Botswana and Zimbabwe

Kristin was and continues to be great to work with as we confirm our travels to southern Africa. She informed us of what travel routes make sense and recommended places to stay. She also was able to discuss the pros and cons of multiple lodges to help us select the best one for us.
Best place to book a safari!

Best place to book a safari!

February 2020

6 nights in Uganda

they book the safari the way you want it!
February 2020

7 nights in Kenya

Responsiveness, attention to detail
February 2020

8 nights in South Africa

Would definitely recommend this to friends and family. Very knowledgeable on the area we were interested in. Very fast answering questions.
Great trip to Ethiopia

Great trip to Ethiopia

February 2020

17 nights in Ethiopia

Excellent. Jonty was the greatest
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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