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Reviews

Find out why our guests love us so much

4.9/5

Based on 882 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
In happy anticipation of the second trip they have organised for us.

In happy anticipation of the second trip they have organised for us.

October 2019

20 nights in South Africa

I would certainly recommend them. After giving them a few ideas of where we would like to go a wonderful holiday has been organised for us. We can’t wait to go.
Efficiency, knowledge and support,

Efficiency, knowledge and support,

October 2019

7 nights in Madagascar

Excellent! Jonty is a knowledgeable, efficient and supportive agent who tries to respond to all my questions and accommodate our needs and requests.
Great Customizable Trips And Responsive Customer Service

Great Customizable Trips And Responsive Customer Service

September 2019

8 nights in Madagascar

Very responsive to questions and always available even during outside of working hours well on Safari in Madagascar. Generally strong local partner who procured two excellent guides/drivers for the majority of our trip.
Highly recommended

Highly recommended

September 2019

2 nights in Uganda

Highly recommended. The perfect way to focus on what matters (enjoying your trip)!
September 2019

10 nights in Tanzania

Katie was a great help while booking my trip. She had great advice and took the time to understand my needs. I'm excited for my upcoming safari!
Great Service

Great Service

September 2019

12 nights in Kenya

Greatly personalized service with great care taken throughout the whole process. Highly recommended for your African adventure.
Good booking experience

Good booking experience

September 2019

11 nights in South Africa and Botswana

Kristin was extremely responsive and helpful
Trip of a lifetime!!

Trip of a lifetime!!

September 2019

2 nights in Tanzania

My sister and I had a wonderful three day trip at Tarangire National Park! Our guide, Peter Pendael met us at the airport and was extremely welcoming. We immediately went for breakfast where we met Adam, the client liaison officer of Albatros. We proceeded to drive to Tarangire Nationals Park, where we immediately started our game drive. Peter was a phenomenal guide and took amazing care of us. We told him from the outset that we really wanted to see a leopard and cheetah; and we managed to see both. Maramboi Tented Camp was amazing! The location, wildlife around the camp and staff were exceptional. I have recommended this trip to everyone I have spoken to; and we are already planning our next trip to Tanzania with Peter as our guide 😊
honeymoon trip!

honeymoon trip!

September 2019

10 nights in Tanzania, Kenya and Seychelles

We have not yet traveled on our trip but so far the experience has been great! Everything is planned for us and we are very excited to go on our Honeymoon!
Extremely responsive and helpful safari planning advice.

Extremely responsive and helpful safari planning advice.

September 2019

16 nights in Kenya

Timbuktu's trip planning advice and service was exactly what we needed. They listened to our goals and preferences and delivered with an itinerary that exceeded our expectations. I would definitely recommend Jonty and his team at Timbuktu.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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