Reviews

Find out why our guests love us so much

4.9/5

Based on 850 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Fantastic tailored service

July 2019

10 nights in Kenya

Fantastic service with the wonderful Joanna who helped us to create the perfect trip to Kenya. Highly recommend this travel company and they had a lovely personal touch of sending us a Christmas card before our trip. We couldn’t have organised the trip and all the transfers without them.

Hannah Heady

July 2019

12 nights in Kenya and Tanzania

Excellent customer service and advice from Kathrine. Easy to communicate with, adapted the trip to our budget and explained everything clearly.

Guest

July 2019

11 nights in Botswana

The brought the imagination to reality and beyond. Grateful to have linked up with Jonty who creates an epic itinerary for my father, brother and I. Words do not describe, let alone do it justice. One love

Guest

Thank you Timbuktu from Team Africa 2020!

July 2019

13 nights in South Africa, Botswana, Zimbabwe and Kenya

We had an idea of where we wanted to travel and Timbuktu made it happen! It was a very easy process from inception to completion. We booked over a year in advance so when our international flights get published, we are looking forward to adding the final piece to the itinerary for Team Africa 2020!!

Guest

July 2019

9 nights in Tanzania

Joanna is THE BEST. Every detail was met beyond my expectations for our large family safari. She found the perfect match for all of us and has been so incredibly helpful in every aspect.

Colleen Ryan

July 2019

9 nights in Tanzania

I'm so grateful we were connected with Katja to help in planning our trip to Tanzania and Malawi. She has done a wonderful job listening to what we want to see and do during our visit. Now, we just count down to our departure date.

Guest

Professional knowledgeable and easy to work with

July 2019

8 nights in Namibia

Excellent . They worked with us to find a great walking trip in Namibia. I have already asked for help again in planning a future trip . Highly recommended

Guest

Perfect tailor-made service

July 2019

14 nights in Zambia

Excellent, I have used Timbuktu multiple times and will do so again in future. Joanna always takes care to put together the perfect itinerary based on our requirements.

Guest

July 2019

11 nights in Tanzania

Joanna has been such a pleasure to work with. She made sure I had options that would fit into my budget and was very patient with all the changes I requested. It is my first safari so I had no idea what to look for or how to plan - her expertise has been invaluable. I haven’t gone on my trip yet but already know that I will absolutely use Joanna and Timbuktu for my next safari adventure!

Henry Suarez

Timbuktu Travel is AWESOME!!!

July 2019

10 nights in South Africa, Zimbabwe, Kenya and Tanzania

Although I was a little concerned traveling to Africa, Timbuktu Travel scheduled everything from airport pick-ups to excursions, so that we were never left alone. The feeling of being secure left us the ability to truly enjoy ourselves.

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