Reviews

I promised my son that I would take him any where in the world that he wanted to go for his 16th birthday. I was a bit overwhelmed when he said Kenya!! I did a bunch of online research and ended up connecting with Kat at Timbuktu. She was absolutely wonderful in helping me to craft a trip that achieved what we were looking for. I don't know what I would have done without her!! I didn't know where to even start but Kat asked good questions, provided valuable insights and suggested locations and activities that were absolutely perfect for me and my son. I believe the trip was transformational for my son and that was much to the credit of Kat. I would say that we had the trip of a lifetime!

Joanna was absolutely amazing, and helped us plan every detail of our trip down to the details. She was extremely patient with our questions, and great about suggesting accomodations more suited to our preferences, and was with us every step of the planning experiene. We had planned a relatively last minute safari, and it turned out to be the experience of a lifetime thanks to her hard work and dedication. She truly cares about making sure people have the best time. Jonty Medcalf was also available and very prompt in addressing some issues that we had while in the latter half of our stay in Zanzibar. Timbuktu contracted with Albatros Africa who comprised the ground staff for the safari portion of the trip. Blassy Shiriman was our guide for the entirety of our safari. He was also an absolutely wonderful individual and we had a great time seeing wildlife with him. The staff at all the camps / lodges we stayed at on safari were also excellent. We cannot recommend Timbuktu and Albatros enough, and are happy to count ourselves as return customers as long as stellar people like Joanna and Blassy are there. Thank you all so much!

Jonty was excellent to work with!! Very communicative.. by email & by phone. I think he works around the clock to answer your questions and communicate what is happening with your booking! He is very knowledgable about the different places we wanted to go..having been to most himself! We are getting ready to go on our trip now! Thank you! Kristi Myers

Jonty was prompt in dealing with every query. He is knowledgeable, reliable and incredibly supportive.

Joanna was amazingly helpful and patient when tailoring our trip to Kenya. She was very efficient and followed up after our trip to keep in touch with reminders and the final touches. I would highly recommend the service I received and will report back after the trip!

Joanna could not have been more pleasant or helpful! She is wonderful.

Service from Jonty for myself and my wife’s vowel renewal in the Seychelles was really awesome!

This is the second time I have used Timbuktu. We like to plan our own trips rather than guided tours and Timbuktu offer helpful advice and suggestions which makes choosing easier. The booking process itself is quick and efficient.

Timbuktu service was excellent. Jonty did his very best, as always!

Katja was so easy to work with and had many suggestions for us to consider so that we can have the best vacation.