Reviews

Find out why our guests love us so much

4.9/5

Based on 865 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Two trips - both great work by Jonty & team

July 2025

15 nights in South Africa and Kenya

We have planned two family trips in Africa with Jonty and team and both have been perfect! Their suggested activities have been fun and we’ve felt safe and well cared for at every turn. We have recommended them to friends and would not hesitate to use them again for another trip to Africa or elsewhere. I always appreciate that Jonty provides detail and information about places we are considering but focuses on what we want to see and do without making strong recommendations. When we’ve asked for specialty things, he has made them happen.

Jay Wolfson

Excited by Southern Africa

June 2025

24 nights in Zimbabwe, Botswana and Namibia

Meg has been great. Very excited about the trip!! Been easy working with Meg in recommended activities and locations.

Guest

Magadigadi & the Wonders of the Delta + South Africa's rhinos = Amazing!

June 2025

12 nights in Botswana and South Africa

I can't say enough good things about Timbuktu! Meg, our travel & Africa specialist is the best! She meets with us (more than once), listens to what we want, gives us sound advice and alleviates any concerns, and then with her team (including Millie), develops the perfect itinerary. I highly recommend Timbuktu.

Josephine

Nothing is too much trouble

June 2025

14 nights in India

Carola paid great attention to our brief and curated the most wonderful trip for us. When I needed to alter a couple of her suggestions she came back very quickly with other fantastic options. Can't wait to head out and experience it all!

Dave Slobodinsky

June 2025

6 nights in India

Guest

June 2025

10 nights in South Africa and Botswana

SFinlay

Have already recommended Timbuktu to several friends

June 2025

12 nights in South Africa

I'm not sure I understand the difference between this question and the previous. Kristin was amazing. Our plans started as a family trip for four but then became a trip for just my husband and me. Kristen was great at helping me choose the right places to go and things to do. She was quick to respond to my many questions and to find accommodations within our budget.

Cesar Arellano

Amazing South African Experience with Timbuktu!!!!!!

May 2025

13 nights in South Africa

Excellent service, attention to detail and Timbuktu listens to their customers.

Krista Lauer

Timbuktu Travel made our Southern Africa Adventure Truly Epic!

May 2025

17 nights in South Africa, Zimbabwe and Botswana

The service we received was exceptional. Annie and Daniel at Timbuktu Travel arranged for us to be met at each of our destinations, escorted through customs in different countries and taken to our transportation. Transportation was arranged for us when traveling between locations. This made moving around easy and stress-free. There were different areas we wanted to visit and specific experiences we hoped to participate in. All of these were arranged for us, along with transportation to and from. Our travel agents got back to us right away when we had questions about logistics throughout the trip. Truly responsive and excellent service.

Karen

Affordable, efficient, responsive

May 2025

10 nights in South Africa and Zimbabwe

Kristin was responsive to every question and request. Documents were sent regularly with explanations and details. Timbuktu offered wonderful prices and experiences.

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