Reviews

We had an amazing service given by kat who walked us through the entire program

I have been impressed with the level of service I have received since I first reached out to Timbuktu. My safari expert, Kat, spent A LOT of time with me answering all of my questions and designing what looks to be a great first trip to Africa. She always responded with lengthy emails to my questions, and weighed pros/cons so that I could determine what would fit my budget and the experience I wanted to have. Kat far exceeded my expectations, and I am glad that I was able to work with her. It felt more like talking to a friend who had extensive knowledge of the area versus working with a distant travel agent. Thank you!

I received very thoughtful and attentive service from Kat at Timbuktu. She was readily available to answer questions and provided sound advice on my travel plans. The idea to do gorilla tracking in the DRC was brilliant.

Exceptional service and recommendations. This was our second trip with Timbuktu and already planning our third, can’t recommend highly enough.

An excellent service helping us build our perfect safari and beach holiday. Thank you. Would definitely recommend and use again. Can’t wait to set off on our trip.

Joanna was amazing! I can't tell you how many questions I asked and she always replied promptly and with a few different options. We are so excited for our trip and Joanna made it so simple to plan. Great customer service!

They have been very responsive and patient helping us book our trip.

The personalised service we received from Joanna was exemplary. She worked with us to create the perfect holiday. She listened to what we were interested in and then offered the perfect options.

They were professional and transparent every step of the way. The site is clear and easy to use and I loved being able to pick and choose from the variety of lodges they have on offer, and the support I was offered by the knowledgeable Timbuktu team was really helpful. Once I made the booking and paid the deposit, the response from Timbuktu was quick and easy, making me feel entirely confident that my trip was going to be a great success, and the trip dashboard is a great added feature.

Fantastic service and great advice. Recommended excellent places tailored to our budget. Kat had really great knowledge- would recommend her highly