Sur Lipez Trips & Tours

Trip of a lifetime...Jenna, the Timbuktu team and their partners made my sister and my's trip to South Africa seamless and memorable. Given a tight window for scheduling a handful of different activities, they were able to give us the full Cape Town, Safari, and wine country experience that perfectly matched our needs. Jenna was able to suggest timelines that allowed us to plan a portion of the trip to see family in Johannesburg before our "tourist vacation" began, giving us the perfect amount of leeway for free time/choice in family activities, and guidance/structure for the rest of the trip. All accommodations were perfectly suited for us with amazing boutique hotels and chalets, and activities carefully planned to ensure we were maximizing our time spent doing the things we wanted for this once in a lifetime trip. Our dietary restrictions and allergies were relayed to all hotels/drivers accordingly and the team was reachable at any time. Overall the most helpful and knowledgable team and we are so grateful for the experience you all gave us!

Working with Millie at Timbuktu was an exceptional experience from start to finish. She customized our itinerary with our specific preferences in mind and was always accessible — communicating via email and accommodating a Zoom call to ensure we felt comfortable with every detail. Her personalized walkthrough video of the initial itinerary was an impressive and helpful touch that set the tone for the whole trip. We couldn't have asked for a better partner in planning such a meaningful anniversary getaway.

We have used Timbuktu in the past, and they continue to be our go-to tour operator for luxury travel. Millie listened to our needs and offered up trip that looks great. Northern Italy here we come!

My fiance and I reached out to Timbuktu to start getting an idea of how to get started planning out honeymoon in Africa. Immediately Joanna reached out and dove right in and answered all of our questions and was extremely patient with us while we were sorting through our timeline. The second we got on the call with Joanna, we felt at ease and everything started feeling real and extremely exciting. We went from being completely clueless about what we were getting into, to having so much more clarity and information. We've been nonstop recommending Timbuktu to all of our friends that are looking to travel because we've enjoyed our experience so much and the planning process has been so easy and informative.

This was my very first time using a travel agent, and to be honest, I was initially so nervous about handing over total control of our trip to someone else. Timbuktu completely blew us away. I will definitely be using them again! Kristin was incredibly patient with us throughout the entire process. She helped plan our honeymoon with immense attention to detail, crafting it exactly how we wanted. She answered all of our questions with incredible care, always focusing on what was most important to us as a couple. Where Timbuktu really shines is execution. They facilitated all of our travel while we were in Africa, from transfers to bookings, and everything ran like clockwork. Traveling between destinations can be stressful, but our experience was entirely seamless. If you are hesitant about trusting someone else with your dream trip, rest assured you are in the best hands with Timbuktu. They took all the stress out of our honeymoon and left us with nothing but incredible memories. HIGHLY RECOMMEND!