Timbuktu reviews hero image

Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
Kristin at Timbuktu was AWESOME!

Kristin at Timbuktu was AWESOME!

April 2023

13 nights in South Africa, Zimbabwe, Zambia and Botswana

Kristin has been so helpful in paying close attention to every detail of our trip and what we told we wanted it to entail. She has made us feel that we will be taken care of from beginning to end. I have never had a travel company experience like this before and it’s very impressive. Kristin worked for us right up until a couple days before she had to leave to have a baby! She’s amazing! She never made us feel like her attention was elsewhere (even though I would understand if she had lol)! This was a great experience.
April 2023

15 nights in Madagascar

good communication
Great service

Great service

April 2023

11 nights in Egypt

Absolutely wonderful service, prepared to go the extra mile to help snd always kept me informed as to progress. Highly recommended.
Excellent customer service, wealth of knowledge, first point of call

Excellent customer service, wealth of knowledge, first point of call

April 2023

3 nights in Rwanda

Jonty is always extremely helpful and always manages to plan a trip within the allotted budget. For our most recent trip, it began as a trip for 2 and grew to 4. He was extremely accommodating in helping me with the additional bookings.
April 2023

11 nights in Botswana and Zimbabwe

This is the second time we have travelled with Timbuktu and everything was booked and went to plan. Great selection of camps and lodges and we had a great time. Would definitely travel with Timbuktu again.
March 2023

3 nights in South Africa

I would definitely recommend Timbuktu. We had an amazing trip
March 2023

35 nights in South Africa, Botswana, Zimbabwe, Kenya, Rwanda, Uganda and Tanzania

I first started looking into a trip to Africa in late 2019. I stumbled across Timbuktu and loved their website for learning about different countries, lodgings, and activities. Once I created a draft trip, Catherine reached out. She was wonderful to work with and learn from. Then COVID. In Feb. 2020, just as I was about to confirm our trip to SA and Botswana, it was all shut down. Catherine and I have stayed in touch, and I just worked with her again to plan my trip for 2024. I trust her knowledge and recommendations; I feel she truly has my best interest in mind. It will be awhile before I actually make it to Africa, but in the meantime, all I need to worry about is getting to Cape Town from Seattle in May 2024!
Wild India

Wild India

March 2023

26 nights in India

Timbuktu organized a 4 week spectacular trip to India for us. Meg listened to our requests and preferences and our trip was just what we asked for. Our transfers, accommodations, tours, guides, safaris and cultural experiences were all ideal. This was our first trip with Timbuktu, we look forward to future travel with them.
Absolutely amazing

Absolutely amazing

March 2023

9 nights in Thailand

Absolutely wonderful service that Timbuktu provides. Everything was taken care of down to the last detail. The accommodations were amazing. It was especially nice to have all of the travel already arranged. It was really nice to have a local guide as a resource, but we did not feel they were intrusive or interfered with have a nice vacation as a couple. I absolutely will use Timbuktu for future trips and give them my highest recommendation.
Dream birthday trip to South Africa

Dream birthday trip to South Africa

March 2023

10 nights in South Africa

I would definetly recommend Timbuktu & Catherine, the SA specialist was first rate in listening to what we wanted and put an itinerary together. She recommended accommodation to suit our needs & communicated regularly
1 ... 353637 ... 87
351 - 360 of 869 reviews

As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

Forbes
AFAR
The Daily Telegraph
Vogue
Glamour
BBC
Oprah Magazine
Natural Geographic