Reviews

Very fast on getting back to us

Timbuktu found several wonderful hotels and lodges for me to visit. Very happy with their choices.

Very responsive. Listened to what we want to do and realized it.

This was our second time traveling with TIMBUKTU and we were again so impressed with everything they put together for us! Our first trip was in Kenya in 2021 and this one was PATAGONIA, ARGENTINA in January 2023. This was a last minute trip and Carola did a fantastic job of putting everything together for our 10 day trip with only a three week heads up. Carola did a great job of helping us narrow down the best places to see based on what our interests were of outdoor activities and views. We visited: Ushuaia traveled north to El Calafate and ended in El Chaltén. Every city was unique and beyond beautiful. We often kept saying "Thanks Timbuktu" for every adventure they planned for us. We had no idea what we wanted to do, but knew hiking and getting outdoors was important so they recommended and planned: A boat tour, An estancia adventure, hike to a glacier, hiking on the famous Perito Moreno and top hike choices for us to do while staying in El Chaltén. We decided on the Laguna De Los Tres and trust me this is not one to be missed. Every hotel they put us in was clean, the staff extremely friendly and very helpful with anything we needed. Our two highlights were staying in the most adorable boutique in Ushuaia and an Estancia in El Calafate. The transportation provided was also clean and we were always met at the airport or hotel by a very friendly person who would take us to our next destination. The guides also spoke English although we tried our best to speak Spanish to practice with them. I keep recommending TIMBUKTU to everyone. Custom made trips are hard to come by and they are the experts at making sure they create a trip worth writing home about.

It was a perfect trip! I highly recommend Timbuktu

Jonty couldn't have been more of a pleasure to work with! We wanted to try and plan a VERY last minute safari experience from Cape Town, during the busiest time of the year and he quickly managed to put together a couple of awesome options for us. It was then no trouble when we then had to change our dates and he sorted all the travel seamlessly, liaised with the lodge on our behalf and we ended up with the most perfect safari experience, with zero stress or hassle to us! We went to Lion Sands Narina Lodge, I've been lucky to have done many safaris, mainly in Kenya, but this was my husband's first time and it was the best game I've certainly ever seen!! I'd stressed to Jonty big cats were out priority and he'd therefore suggested this lodge accordingly - we saw the big five on one very special and memorable game drive!! The staff honestly couldn't have been more awesome, they spoilt us to a special riverside sundowner surprise experience for our anniversary and a special dinner after. Our room was gorgeous, the food delicious (extremely accommodating about out various dietary restrictions - we still talk about their incredible homemade gluten free bread!!) It was truly a faultless and magical trip from start to finish. Extremely grateful.

Jeffi was spot-on with recommendations. She was informative and very helpful as we created my itinerary together. She provided much-needed advice to help make my trip the best within the time limits I had.

Amazing, stress free, helpful, communicative, caring, patient ! Special shout out to Tessa Dancer saw us through so many reschedulings due to covid.

We had a fantastic vacation. Jonty was able to hear our desires and make it work. He never made it feel that the timing was too tight or we were making poor decisions or we needed to expand out budget. The reservations that were made far exceeded my expectations and Jonty was there even Christmas day when I didn't have my flight information even though I just hadn't looked hard enough. This was one of my best trips to date and I have already referred a friend to contact Timbuktu.

This is our second trip with Timbuktu. The process of designing a trip is all part of the fun. I love getting suggestions, choosing between accommodation and working out together how it is possible to fit in everything we want to do. Pick ups, transfers, and guides are always the most professional. I highly recommend using Timbuktu. We have had to absolutely amazing holidays.