Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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January 2023

19 nights in South Africa, Zimbabwe and Botswana

I would highly recommend Timbuktu to assist in your itinerary for Africa. Charlotte has experience in everything Africa and was able to select reputable and safe transport and accommodation. She also knew the best tour companies that suited my needs. My time was limited and she was able to schedule my activities into the time I had.

Steve Bell

January 2023

11 nights in Kenya and Tanzania

Willing to spend as much time as required to help create the holiday. Helpful and pleasant too.

Guest

January 2023

13 nights in South Africa, Kenya and Tanzania

Working with Jonty at Timbuktu was a pleasure. He put together a travel plan for us in Africa that was very memorable and included all the experiences we were looking for. His personal attention, patience and support when we needed assistance was invaluable and greatly appreciated. We were provided with all the information we needed to make transiting through the various countries fairly easy. I would use this company again and will recommend to my friends.

MC Jenkins

Terrific website

January 2023

10 nights in Ecuador

The folks are Timbuktu have created a terrific website that helps you really narrow down all the choices. Our advisor followed up well during the planning process.

Nick Cartwright

Fantastic

January 2023

3 nights in South Africa

Fantastic tailor-made approach and went beyond and above to organise what looks like a great trip

Gail Mackler

CAN’T WAIT TO TAKE THIS TRIP.

January 2023

12 nights in Kenya and Tanzania

Annie was great in every way: patient, made great suggestions, let us change things around and so knowledgeable about the area. we have total trust in her.

Rick

Jeffi’s f/u, suggestions and knowledge differentiated Jeffi & was the diff

January 2023

9 nights in Tanzania

Jeffi’s f/u, suggestions and knowledge differentiated her from the other safari cos we were talking too. This will be our 2nd family safari, this time will be with our grands. Jeffi came up with a great itinerary that will make this experience a life time memory. Thank u Jeffi

Guest

Wonderful service

December 2022

10 nights in South Africa, Zimbabwe and Botswana

Timbuktu Travel was very attentive to my requests and responded quickly with all communication. I felt they were invested in helping us have a good experience. They helped plan the details of what I believe will be an incredible trip and for that I am very grateful. I would absolutely work with them again.

Swati Patel

Great company to help organise your holiday without being pushy

December 2022

17 nights in Zimbabwe and South Africa

Charlotte helped arrange our South Africa trip for next year. She was really helpful and had lots of recommendations and suggestions. It really helped that she has been to the places that we wanted to visit and could give her personal experiences. Charlotte was really responsive and was not at all pushy. She amended the itinerary to fit our needs.

Adrian

December 2022

11 nights in South Africa

I did a self-drive tour in Souh Africa. Kristin designed a great itinerary for me. She was also helpful in providing recommendations/suggestions. All of the accomodations were great. I can't wait to book another trip. At the time of booking, Kristin was very responsive and always answered all of my questions or concerns.

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