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Reviews

Find out why our guests love us so much

4.9/5

Based on 865 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
Unforgettable experience!

Unforgettable experience!

October 2025

10 nights in Tanzania

Amazing experience from start to finish! Attention to every detail and expert services. Our agent, Tessa, was fantastic and helped us plan every detail to make our trip unforgettable. She even helped us arrange a special dinner for my husband’s birthday!
You won’t regret it

You won’t regret it

October 2025

7 nights in South Africa

Timbuktu exceeded our expectations by far. When we decided to go to South Africa for our honeymoon, I was skeptical when I found Timbuktu via an internet search and wasn’t sure it was legitimate. But we took the chance and are so glad we did. Although I planned the trip myself using the trip wizard, the agent did all of the hard work and booked our hotels, inter-Africa flights, and car transfers. And although we had to change agents in the middle of the process, the trip still went off with a hitch. At each destination, there was a representative waiting for us to guide us. We would recommend Timbuktu to anyone and cannot wait to use them again for our next big adventure!
September 2025

11 nights in South Africa, Zimbabwe, Zambia, Kenya, Rwanda and Uganda

September 2025

7 nights in South Africa, Zimbabwe and Botswana

Very well organized. See previous answers.
Best Trip Ever!

Best Trip Ever!

September 2025

5 nights in South Africa

Very professional and easy to work with.
Timbuktu gave us the best honeymoon trip ever. Highly recommend trying them

Timbuktu gave us the best honeymoon trip ever. Highly recommend trying them

September 2025

10 nights in South Africa and Zimbabwe

As stated before, Kristin made our experience booking this trip very easy. Even changes to our itinerary mid-trip were taken care of in stride.
Amazing trip and service

Amazing trip and service

September 2025

10 nights in South Africa and Zimbabwe

The travel agency took care of everything for us down to the last detail like transportation which was so helpful for us. Kristin went above and beyond and was very responsive. We will be booking future trips with them!
A magnificent safari

A magnificent safari

September 2025

11 nights in Tanzania

Kristin, our advisor, was very patient and took the time to understand what we were looking for. Everything on the ground ran seamlessly. If I do another trip of this sort, I will definitely use Timbuktu again.
Custom Tour of Thailand

Custom Tour of Thailand

September 2025

21 nights in Thailand and Malaysia

Jess has been super attentive and patient as we plan our first trip to Asia (Malaysia and Thailand). We are looking forward to the trip and the adventures she planned for us.
Love my team at Timbuktu

Love my team at Timbuktu

August 2025

5 nights in Chile

Great ideas and responsiveness. Attention to detail. Prepared to make recommendations even if there is no direct benefit.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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