Reviews

I contacted three different companies regarding traveling to Africa. One company said I was too early to begin the process (I had begun the process two years out, making sure I could secure the popular boutique hotel I wanted as well as understand the cost of what I wanted to do), another got back to me in a few days, but am still waiting for their pricing, while Timbuktu responded immediately and was happy to help, answer my questions, and begin the bookings. I then began working with Joanna, who has been amazing. Her response time is quick, she helped me put together the trip I wanted, listening to my travel experience preferences and budget, and she walked me through the process with the utmost professionalism and wonderful positivity. I would recommend both her and the company in a heartbeat. So, while I'm still waiting on the other companies, I have a complete itinerary and bookings for an exciting experience in Kenya staying at the Giraffe Manor, going on safari, and gorilla trekking in Rwanda. And when I forwarded my trip to some good friends of mine, they were so impressed that they are now joining my husband and I!

Really responsive and flexible to our requests and limitations. Would recommend to anyone!

I had the pleasure of being helped by Kristin. She was so extremely helpful and pleasant! She answered all my questions and was patient with me during the whole booking process.

Fantastic service with the wonderful Joanna who helped us to create the perfect trip to Kenya. Highly recommend this travel company and they had a lovely personal touch of sending us a Christmas card before our trip. We couldn’t have organised the trip and all the transfers without them.

Excellent customer service and advice from Kathrine. Easy to communicate with, adapted the trip to our budget and explained everything clearly.

The brought the imagination to reality and beyond. Grateful to have linked up with Jonty who creates an epic itinerary for my father, brother and I. Words do not describe, let alone do it justice. One love

We had an idea of where we wanted to travel and Timbuktu made it happen! It was a very easy process from inception to completion. We booked over a year in advance so when our international flights get published, we are looking forward to adding the final piece to the itinerary for Team Africa 2020!!

Joanna is THE BEST. Every detail was met beyond my expectations for our large family safari. She found the perfect match for all of us and has been so incredibly helpful in every aspect.

I'm so grateful we were connected with Katja to help in planning our trip to Tanzania and Malawi. She has done a wonderful job listening to what we want to see and do during our visit. Now, we just count down to our departure date.

Excellent . They worked with us to find a great walking trip in Namibia. I have already asked for help again in planning a future trip . Highly recommended