San Agustin Trips & Tours

Excellent company! Much better experience than I've had with other companies.

Millie Trotter is knowledgeable, enthusiastic and helpful.

Trip of a lifetime...Jenna, the Timbuktu team and their partners made my sister and my's trip to South Africa seamless and memorable. Given a tight window for scheduling a handful of different activities, they were able to give us the full Cape Town, Safari, and wine country experience that perfectly matched our needs. Jenna was able to suggest timelines that allowed us to plan a portion of the trip to see family in Johannesburg before our "tourist vacation" began, giving us the perfect amount of leeway for free time/choice in family activities, and guidance/structure for the rest of the trip. All accommodations were perfectly suited for us with amazing boutique hotels and chalets, and activities carefully planned to ensure we were maximizing our time spent doing the things we wanted for this once in a lifetime trip. Our dietary restrictions and allergies were relayed to all hotels/drivers accordingly and the team was reachable at any time. Overall the most helpful and knowledgable team and we are so grateful for the experience you all gave us!

Working with Millie at Timbuktu was an exceptional experience from start to finish. She customized our itinerary with our specific preferences in mind and was always accessible — communicating via email and accommodating a Zoom call to ensure we felt comfortable with every detail. Her personalized walkthrough video of the initial itinerary was an impressive and helpful touch that set the tone for the whole trip. We couldn't have asked for a better partner in planning such a meaningful anniversary getaway.

We have used Timbuktu in the past, and they continue to be our go-to tour operator for luxury travel. Millie listened to our needs and offered up trip that looks great. Northern Italy here we come!