Joanna Rigby-Jones

Our experience with Joanna of Timbuktu was excellent. We have used her services in the past and will continue to use her services for future trips. Our trip was flawless. Her attention to detail, knowledge, and responsiveness is first rate.

Very well organized. See previous answers.

Service was exceptional. Joanna and her associate Nadine responded to my inquiries within hours, if not minutes. The guides on the trip were efficient and knowledgable, giving us precise location and meeting times and were good about handing us off to the guide on the next segment.

Joanna was phenomenal! I would (and have) recommend Timbuktu to anyone thinking about going on a safari. Will be using them again for future safaris we want to take!

We have used Timbuktu and Joanna in particular many times. Great ideas and service. She resolves any issues quickly. This year Jenna had to step in as Joanna was away and she was equally efficient and helpful.

Joanna Rigby-Jones and Nadine Levers have been excellent sources of suggestions, bookings, and ideas to help our family plan the trip of a lifetime to start in Kigali, Rwanda to experience the Gorillas and other primates, then on to the Serengeti plains in Tanzania for the big 5! Our daughters will join us so Joanna and Nadine have been extremely informative and helpful regarding visas, vaccines and flights. After our girls return to the US, my husband and I will continue to South Africa to be based in and around Cape Town for more nature, culture, wine and art. Finally, they're helping us plan a final leg of this heavenly journey to Mauritius for some R&R, surfing, diving, swimming with dolphins and perhaps surfing for my husband. We are grateful for their accessibility and swift responses to our questions. We're confident in Timbuktu Travel's network to provide a world class experience! 5 stars!