Reviews

We will definitely be using Timbuktu in the future. We had never used a travel company in the past and loved our experience. The trip was flawlessly planned and every detail thought of. Every transfer was on time and no question was left unanswered prior to our departure. Great communication from each person we interacted with.

Very professional, knowledgeable and helpful. Really made the overall experience very pleasant.

I cannot thank you enough for organizing such a phenomenal journey to Africa. From the seamless coordination to the thoughtfully curated experiences, every detail was handled perfectly. The itinerary reflected an incredible understanding of what we were hoping to experience. Every destination, accommodation, and activity was beyond our expectations. Your team truly delivered an unforgettable adventure that has left a lasting impression on us. This trip was life-changing, and I deeply appreciate the effort you put into making it so special. I’ll definitely be recommending your services to others.

It’s absolutely true! We feel incredibly fortunate to have found you. While searching online, I came across your website, and you truly stood out. You make everything so easy, friendly, and professional. My husband and I are already thinking about having the next trip organized by you.

From the trip's inception to its end, Annie and Daniel from Timbuktu were with me every step of the way. Annie and I had many meetings so that I could design the perfect trip for my family. She helped me tailor a trip that catered to all our desires and also addressed all our reservations. The team was always available and very responsive, impressively so. In the weeks leading up to the trip, I received multiple reminder emails about packing gear, paperwork, etc. I had some trouble applying for the visas online given a clunky electronic system, and Annie hopped on a call with me immediately. I loved the "bon voyage" email I received before departure and the "welcome home" email I received on my return. Annie and the team went above and beyond. The service far exceeded expectations.

They are the best ! Unbelievable service, especially when I was having difficulty with airline tickets. They always called/emailed back immediately on my itinerary issues.

We had an incredible experience with Tessa & Nathan in designing and executing our perfect anniversary trip to South Africa. Tessa was responsive, collaborative, and had amazing recommendations that ultimately made it our favorite trip we’ve ever taken. The logistics were seamless and planned perfectly so we never had to worry, and were able to optimize our time at each destination. The accommodations were beyond our expectations at every single stop and made the experience for us. Places we would not have found on our own without Tessa’s help! Specifically, Ant’s Nest in Waterberg & Dulini Moya in Sabi Sands were both easily 5 stars, we adored them both. Tintswalo Atlantic was another fantastic accommodation in Cape Town that was one of kind. We could not have loved each place more, and they got better and better with every stop. We cannot wait to book our next trip.

Highly recommend using Timbuktu for planning a special vacation experience. Annie and the team were very helpful in answering our many questions and guiding us through the process and getting prepared for the trip. Will be recommending them for friends and family that want to schedule a future Safari or other big adventure.

Brilliant. Tessa’s attention to detail and the fact she listened, really listened ensured we had a dream holiday! It was a dream. Seamless, hassle free, exciting and exceptional. I would definitely recommend Timbuktu they were amazing!

Our experience with Timbuktu was absolutely fabulous. They were so responsive and accommodating throughout the entire process. We decided to go on Safari for our honeymoon and Tessa Dancer helped us find the perfect itinerary as well as helped us modify our trip a couple of times to help keep us within our budget. We would do this same trip start to finish all over again if we could. Thank you to Tessa for helping create one of the most amazing trips we could have asked for, we will recommend Timbuktu to everyone :)