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Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
Wildly contrasting exposure to East Africa. We loved it!

Wildly contrasting exposure to East Africa. We loved it!

March 2024

18 nights in Kenya, Uganda and Tanzania

Adaptable, listened to our wishes and concerns, and responded quickly
Timbuktu is the best choice to book safaris

Timbuktu is the best choice to book safaris

March 2024

10 nights in Botswana

Timbuktu is my go-to agency for all things safari and I recommend them without hesitation. The level of personalised service and attention to detail, coupled with their deep knowledge of Africa's best safari destinations, are a winning formula that make book each trip with them.
March 2024

13 nights in South Africa and Zimbabwe

everything was easy and timely Tessa was great to work with.
Excellent holiday

Excellent holiday

March 2024

19 nights in Kenya

Well organised holiday. Very good communication throughout, very responsive.
I highly recommend Timbuktu !

I highly recommend Timbuktu !

March 2024

11 nights in Vietnam

Your service was perfect. My trip was perfect. It was the best trip I’ve ever taken. I would definitely book with you again. Thank you for everything .
Perfect Destination Trip

Perfect Destination Trip

March 2024

7 nights in Argentina

We are so thankful to Timbuktu for planning the honeymoon of our dreams! All of the staff members at each destination were excellent, cordial, timely, knowledgeable, and a pleasure to be around.. We never experienced delays in our travels, all of our tours ran as planned, and the food and wine was superb. The hard work had been done for us, and we really did only have to enjoy the full immersion experience in Argentina. This is one of the best travel experiences we’ve ever had, and we will happily recommend the company to our family and friends. Thank you so much Michael for all of your efforts! We will never forget this vacation.
March 2024

12 nights in South Africa, Zimbabwe and Botswana

Execellent communication and help in organizing our dream trip! Always answering in minutes and provided a lot of options
Outstanding experience from our first phone call to our departure home.

Outstanding experience from our first phone call to our departure home.

March 2024

34 nights in Vietnam

Every detail of our trip was well thought out making travel easy. Our guides were outstanding and added greatly to our journey. We highly recommend Timbuktu.
March 2024

9 nights in Tanzania

We are thoroughly enjoying our planning experience with Timbuktu. We appreciate being able to have some control over our itinerary, while having the help and expertise of travel advisors along the way. Working with Tessa has been wonderful and we are excited for our upcoming safari.
Good planners and organizers

Good planners and organizers

February 2024

10 nights in Kenya

I would use them again and I thought they provided excellent service. I liked the itinerary they chose and the personnel we met. Friendly and professional
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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