Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

All reviews are captured by Feefo, an external company to ensure transparency and authenticity.

Knowledgable and supportive team!

April 2024

11 nights in South Africa and Mauritius

Our travel specialist Annie was very knowledgable about the different regions we were considering traveling to and helped us make the final decisions on our itinerary. When booking accommodations and transfers, she was very responsive and supportive in finding the best options to suit our budget and hopes for the trip.

Guest

I Love Timbuktu

April 2024

9 nights in Costa Rica

This was my first time using Timbuktu Meg and her team were fantastic and so easy to work with. I can not recommend them enough! Our trip was even more meaningful with activities they scheduled we never would have thought of (such as cooking lesson).

Allison Ferreri

Booking with Timbuktu was the best decision ever!

March 2024

11 nights in South Africa, Botswana and Zimbabwe

We had started trying to plan our trip ourselves before deciding we wanted an expert’s help, and booking with Timbuktu was the best decision we could’ve made. Charlotte and the team were so responsive, kind, and helpful, and they planned out an itinerary we wouldn’t have been able to pull off on our own. Every recommendation they made was absolutely perfect and exactly what we were looking for. I couldn’t recommend them more highly and we look forward to working with them for our future adventures.

Barbara Schranz

Truly Customized Travel Plans Sure to please

March 2024

6 nights in Zimbabwe and Botswana

Timbuktu listened to my physical limitations and arranged our trip around them. They also paid attention to our request for smaller group size, more informal lodges.

Ibrahim Chammat

March 2024

8 nights in Zambia

Amazing service. Very detailed explanation. Makes the pre-trip arrangements very easy. Looking forward to out trip.

Elsa Elsa

Perfect Trip!

March 2024

6 nights in Botswana

Kevin was great at listening to what I wanted to experience in Botswana on this last minute trip!

Kevin Ross

March 2024

10 nights in India and Maldives

The whole trip experience was planned perfectly and went perfectly.

Terri Muench

Great location, food and service

March 2024

13 nights in South Africa and Zimbabwe

Outstanding service, delicious breakfast! They went out of their way to make sure we had all our plans arranged and encouraged us to sirs emigre have missed!

Guest

Wonderful and great communication

March 2024

9 nights in South Africa and Zimbabwe

Joanna was extremely helpful in planning my African trip and making great recommendations for places to stay and things to do. Communicated very well and really booked things according to my wishes. Would definitely recommend. Can’t wait for my trip!