Reviews

Find out why our guests love us so much

4.9/5

Based on 836 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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February 2024

16 nights in Kenya and Tanzania

Working with Tessa was great. We drafted and wrapped up a great plan for our honeymoon.

Wyonne Baribeau

Exceptional service and attention to detail!

February 2024

10 nights in Kenya

always feel they have my back in all circumstances. always feel safe in their hands

Alison Dancer

Professionally perfect

February 2024

12 nights in Zambia

We enjoyed the professional manner in which they dealt with our requests and bookings . All the Ts were crossed which is great when you are going to the unknown. Yes i would highly recommend Timbuktu and we look forward to our trip.

Kent Stahl

We were delighted with the outcome of the Timbuktu planning process

February 2024

14 nights in Tanzania and Kenya

Generally excellent. We very much enjoyed each of the 5 facilities we visited, even the order they came in. We were shepherded from place to place expertly, with the staff of each facility aware of what was needed too get us to the next connection. We had a absolutely wonderful trip. Thanks. Only issue was with the new Kenya eTA system and our ability to enter Kenya twice.

Guest

February 2024

9 nights in Kenya

Jonty was so helpful putting together several itineraries, landing us the most perfect trip from start to finish. This is my second time using Timbuktu and will certainly not be my last! Every little detail was greatly appreciated and made a trip of a lifetime for us!

Stacey McCoy

February 2024

7 nights in South Africa

Charlotte has been such a great travel agent. She's knowledgeable, kind, and always responds quickly to questions. She's made the booking process easy.

Libby Palomeque

Creativity and Flexibility

February 2024

17 nights in Kenya and Madagascar

Not only did they listen to who we were and what we wanted, and create modifications to suit, but when life gave us an unexpected bump and changes were needed, they worked with us to find solutions. Highly recommended.

Kevin Worthington

Great Service

February 2024

8 nights in Uganda and Kenya

The agent was attentive to all our needs and desires and tailored the trip perfectly. I would use them again to book a trip.

Robin Dunning

February 2024

15 nights in Kenya, Tanzania and Uganda

Service, knowledge and arrangements were all excellent

Guest

Amazing!

February 2024

7 nights in Kenya

Everything was seamless! I had a lot of hesitations booking a trip with a travel agency, as I've never done it before. However, Timbuktu answered ALL my questions beforehand which eased my anxiety, and the trip was perfect.

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