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Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
The greatest honeymoon!

The greatest honeymoon!

July 2024

13 nights in Kenya

Timbuktu was extremely helpful when planning out our honeymoon! It was really fun to plan out the trip and be able to get insight and suggestions on all the places we wanted to visit beforehand. They have incredibly responsive customer service, and they are so knowledgeable about all of their destinations. We couldn't have planned our once in a lifetime trip without them, and we'll definitely be using them for trips in the future!!! Thank you Jenna, Annie, and Nadine!
12/10 Trip

12/10 Trip

July 2024

7 nights in Uganda

A world class experience. Was recommended to me from a friend and plan on passing along the recommendation to friends who are interested in a safari.
July 2024

8 nights in South Africa

This is our second trip with Timbuktu. The web site is an excellent way to preview many possibilities and get excited about your trip. Everything worked out smoothly. The suggestion to get VIP service to facilitate a domestic flight transfer was especially helpful: who knew South Africa requires a second security screening when changing domestic flights different from other countries.
Amazing Thailand trip, thanks to Timbuktu and Khiri for a great anniversary

Amazing Thailand trip, thanks to Timbuktu and Khiri for a great anniversary

May 2024

10 nights in Thailand

Always love Timbuktu. The service is great, and they are very friendly. We had the most incredible help from Catherine our first time around, so Meg had big shoes to fill. This experience and trip were nearly as perfect as the last, so we have been recommending to friends and family for a while now. They definitely charge a premium, but the convenience and professionalism of their local partners can't be beat. They always find the most spectacular excursions and add little details to make your journey feel special.
Highly recommend!

Highly recommend!

May 2024

10 nights in South Africa and Zimbabwe

Jeffi was amazing! She helped us plan exactly what we were looking for! She listened to our needs and planned the perfect vacation at an affordable price!
Repeat customers

Repeat customers

May 2024

9 nights in South Africa

We have just booked our second trip to Africa with Jonty. He has been great both times and our first trip was totally amazing. Very responsive and dependable and all details were in perfect order. All of the drivers and events and tours were solid.
Never disappointed with Timbuktu

Never disappointed with Timbuktu

May 2024

13 nights in Kenya and Tanzania

Friendly, efficient, listens, and accommodating. Always delivers. Trips are fantastic!
Another amazing trip!

Another amazing trip!

April 2024

14 nights in Argentina

As always, Timbuktu makes our trip planning easy and helps with every little detail along the way. FYI, Joanna is the best. We spent 12 days in Morocco and every riad was stunning, well located, with great food and attentive staff. Our driver for the trip was perfect with a friendly and helpful temperament. We visited all the sites with ease and enjoyed them all immensely. A truly wonderful trip. We have used Timbuktu previously for an amazing adventure in Kenya & Rwanda, will use them for Argentina this winter and for Cambodia the following winter. Their help and service is exceptional.
Magnificent Tanzania

Magnificent Tanzania

April 2024

12 nights in Tanzania

Very prompt response from Catherine with a great itinerary based on our initial ideas and with suggestions that were based on her personal experiences and an obvious desire for us to have an unforgettable trip.
Kevin Zimmerman

Kevin Zimmerman

April 2024

14 nights in South Africa and Zimbabwe

Kevin is amazing! He provided such wonderful help and I could not have asked for anything more!!
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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