Reviews

Communication between Us and Timbuktu, and between Timbuktu and local suppliers, was absolutely first rate...fast and ultra-responsive. The entire experience was all about individual attention...I felt like I w2as their only client.

Perfectly planned trip, brilliant itinerary, helpful staff...Everything ran seamlessly

Carola worked with me to create the perfect trip to Chile and Argentina covering desired activities for my husband, 21-year old son, and me. She was incredibly responsive to my many questions and requests before, during and after our trip. I had to plan the trip relatively quickly, and her advice was invaluable.

The service from Jeffi Norris was so thorough especially in scheduling our inter country travel within South Africa. That was a big part of our worry and Jeffi relieved all that tension- now we can focus on the fun !

Our travel agent, Kevin Z., paid attention to the little details that will make this trip a success. Not only did he stay within our budget constraints (a miracle since we weren't giving him a lot to play with) but he also listened to the type of travelers we are and picked lodges and tours to fit us, not just the budget. I have a few physical and medical limitations and he has planned in assistance for me where needed, so thoughtful. The Timbuktu site has some helpful information for preparing to travel, like travel insurance, gratuity amounts and best currency to use, clothing, what to pack, etc. Having this advance knowledge will take the stress out of our trip.

A great hotel for the start of a safari

Excellent recommendations and communication. Even through some stressful circumstances beyond anyone’s control, Carola and the team and Hacienda La Danesa made sure we were safe and well taken care of.

We would Highly recommend Timbuktu for your Africa trip. Kristen was super helpful and worked with us closely to tailor our "Adventure"

Every single detailed of this amazing vacation was covered. From the pickups/drops, getting through customs and, of course, the safaris! I cannot say enough about Timbuktu! Kristin and Annie were excellent with my numerous request. Will definitely use their services in the future.

The Timbuktu website is excellent, allowing you to plan a customised and personal itinerary. Once completed an agent will contact you and chat about your needs and/ check the lodges/camps have availability for your dates. It's a premium service as they then engage local agents to deliver the tours. It works really well and I would use Timbuktu again. Jonty was very patient with all my thoughts and changes especially as we began the discussions in January 2000 and had to postpone until end December 2023!