Timbuktu reviews hero image

Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
Going to Africa

Going to Africa

January 2024

15 nights in Tanzania and Kenya

Timbuktu was incredibly easy to work with. They were responsive, made great suggestions, checked out my suggestions and addressed all of my concerns. Incredibly thorough and knowledgeable. They provided information about all aspects in one concise email once I booked. I feel cared for and safe traveling to Africa. I will use them again!!
January 2024

12 nights in South Africa

The entire Timbuktu team was amazing to work with. They helped us created our dream honeymoon and made us feel taken care of every step of the way, from initial planning to the duration of our trip.
reliable agent

reliable agent

January 2024

7 nights in Namibia

Timbuktu is doing a great job in making our trip to Namibia over Christmas I would say. It's our second time to let Timbuktu manage my trip in Africa and we found it reliable and we were looked after once we landed in Windhoek. Annie is very responsive when it comes to itinerary enquiries and it's the right agent if you look at the high end travel in Africa especially we would like to make it an entirely private tour. The only matter we thought there is room for improvement is the communication with the local agency, as we haven't been informed that there wouldn't be anything to do on Christmas Day in swakopm in the planning stage and we would make an adjustment if we learnt this when we confirmed the itinerary.
Couldn't Have Asked For a Better Travel Planner!

Couldn't Have Asked For a Better Travel Planner!

January 2024

8 nights in South Africa and Zimbabwe

Everyone at Timbuktu was friendly, knowledgeable and attentive. Their response time was quick to any question I had, and my trip went off without a hitch!
Very satisfied with the planning of our tours

Very satisfied with the planning of our tours

January 2024

13 nights in Kenya, Botswana and Zimbabwe

Meagan, our tour organizer, was amazing and patient with changes, solutions, new ideas, suggestions and recommendations. She was very accomodating and we are very happy with the results. We liked the choices we got, and compared to other safari organizations, the price of the trip for 2 was reasonable.
January 2024

9 nights in South Africa

I've worked with Joanna at Timbuktu a few times and she has always delivered! She is great at recommending options that fit our needs and has always been available to answer questions and make recommendations.
Will use them again!

Will use them again!

January 2024

3 nights in South Africa

Attentive and transparent! Jonty was courteous and helpful plus insightful! We’d love to use their services again. Good job guys!
Would refer friends and families to the same tour.

Would refer friends and families to the same tour.

January 2024

6 nights in Chile

The tour package to Torres del Paine is wonderful. Local contract’s service is acceptable if not excellent.
Great assistance

Great assistance

January 2024

9 nights in Namibia

Very attentive and helpful ... wonderful service
Would recommend Timbuktu travel to friends!

Would recommend Timbuktu travel to friends!

January 2024

5 nights in Uganda

Responsive & patient. Knowledgeable & thoughtful recommendations. Did not pressure us or rush us. Had a fantastic trip!!
1 ... 212223 ... 87
211 - 220 of 869 reviews

As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

Forbes
AFAR
The Daily Telegraph
Vogue
Glamour
BBC
Oprah Magazine
Natural Geographic