Reviews

We had an amazing trip! The itinerary was excellent, the accommodations were great and all the transportation was well arranged and on time. It was a good assortment of activities and we saw places we would not have found on our own. The team at Timbuktu was very professional, responsive and very helpful. The cost of the trip was reasonable and worth every penny. We would definitely book with Timbuktu again and will refer them to our friends.

We took a family group of 14 from 1 year old to 67 years old to Namibia. Highly recommended, support all through the process, excellent choices and follow-up - nothing to fault. Would definitely use them again.

Every aspect of our trip was well planned. The properties were amazing, the transfers on time and well organized.

good communication

My fiancé and I worked with Joanna for our South Africa honeymoon and couldn’t have had a better booking experience. Joanna was helpful and very responsive, she gave great suggestions and offered options that were tailored exactly to what we wanted. I never felt rushed and thoroughly enjoyed the planning experience thanks to Joanna! Highly recommend!

Excellent timely responses. Extremely helpful in every way. Did not mind changes in hotel reservations. I would enthusiastically recommend Timbuktu.

We were very impressed from start to finish. The ability to customize the trip so easily, while working out the fine details with the travel agent, was key. We found no other company willing to do that (everyone else just offered cookie-cutter vacations). Our agent (Jenna) was responsive and helpful. The facilities they booked were amazing (and we went with a middle tier!). The ground transportation and transfers were perfect. It really took a lot of the stress out and we were just able to enjoy our vacation. Highly recommend.

What can i say about Timbuktu Travels and Specifically Jonty who helped me plan our dream trip. We were planning since Jan 2023 with someone else until May when everything was finalized and they ghosted us for few weeks . We decided to let go of them and i casually connected with Jonty to see what they had to offer. Jonty was so good and informative that i decided to plan my trip with him only and not even shop around and that what exactly happened. Jonty was really very patient and attentive to my needs , wants and requests. He answered every email and also called me every time i needed him to call me so we can talk on the phone. I also love the website and Itinerary planner and how it describes everything about you day to day activities, information on accommodations and description of the area you are visiting. Making payment was super easy and convenient. While on Ground Albertos their ground team in Kenya was very Professional and super nice. They took care of smallest thing for us even though we did not request it or not part of the plan (i.e. - taking care of our lunch after we landed in nairobi from Mara since flight was 3 hour early and we landed at lunch time instead of original plan of landing at 3pm) our drive Raphael was amazing amazing guy. So funny and knowledgeable and i would drive with him any day any where in Kenya. He made the experience well worth it as well and took care of our needs from food, drinks and other requests without any hesitation. Overall it was wonderful dream trip with Timbuktu travel. Expensive a bit but we will gladly travel with them again for our 2025 Tanzania Trip.

I had envisioned an epic family trip to celebrate our 25th wedding anniversary and being able to customise it and make it happen thanks to the excellent guidance and advise of Timbuktu travel was truly a dream come true. We were attentively cared for in every step of the way from the planning stages to the return home, and at every extraordinary location in stunning South Africa. From personalised arrangements to seamless execution, every detail was meticulously tailored to perfection. A heartfelt thanks to the incredible Timbuktu team for making our milestone celebration an unforgettable experience. We can’t wait for our next epic adventure!!

It was our second trip with Timbuktu, and everything went flawless, leaving best memories. Great places, lodges, activities, and insane attention to details - we didn’t have to worry about anything. Would definitely plan our next trip with Timbuktu!