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Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
September 2022

6 nights in Botswana

We loved booking our trip to Botswana with Jonty. He listened to what we were interested in and gave us several great options. This is our 2nd trip we have booked with him and can't wait to go!
Holiday in Serengeti and Zanzibar

Holiday in Serengeti and Zanzibar

September 2022

14 nights in Tanzania

Excellent / 5 star
Excellent service!

Excellent service!

September 2022

8 nights in Namibia

Excellent service by Jonty. He was very prompt and catered very quickly to what we wanted from our trip. Would highly recommend their services.
September 2022

15 nights in Namibia

Foi tudo excelente e muito bem organizado. Todos os alojamentos foram de qualidade muito acima da média. No futuro voltarei a compra pacotes de ferias nesta agência porque sempre foram muito prestáveis e profissionais
Easy, seamless planning for an unforgettable honeymoon

Easy, seamless planning for an unforgettable honeymoon

September 2022

13 nights in Rwanda and Tanzania

We worked with Timbuktu to plan our honeymoon. They were very informative about itinerary / trip suggestions and creating your trip itinerary was so easy, we could select the number of days for each location and choose from a list of accomodations ranging in prices. Annie helped us check availability and organise everything in between. She was also SUPER helpful in answering any questions about visas, vaccinations, packing and more in preparation for our trip. On the trip, our guides were fantastic and made sure it was a seamless and enjoyable experience. The hotels were well informed to our plans. We had an unbelievable trip! I would 100% recommend planning with Timbuktu!
September 2022

11 nights in South Africa and Zimbabwe

Kristin was very helpful in setting up our trip to Africa for June 2023. I will let you know how the trip goes after. So far she has been able to offer advice and has responded to all questions in a timely manner. I cannot imagine how much work it would have been for me to to do all the research on my own.
Stress-free, AMAZING Honeymoon

Stress-free, AMAZING Honeymoon

September 2022

9 nights in South Africa and Zimbabwe

Timbuktu planned an amazing honeymoon for us! We did not have to worry about planning anything. They made our honeymoon stress free! From the moment we landed in Africa, we were greeted by a baggage handler who helped us get from our gate to our connecting flight. All transfers from the airports to the hotels were booked by Timbuktu. They thought of everything! We booked a hot air balloon tour, cage diving experience, and wine tour through Timbuktu. The hotels knew all the details and the transfers picked us up on time and were so easy. We got to see the Big 5 and even had some animals visiting right in front of the hotels. Highly recommend using Timbuktu for your travels. We are already looking into a future trip with them!
Work with friendly people who are very experienced travelers.

Work with friendly people who are very experienced travelers.

September 2022

9 nights in Tanzania

Jenna provided helpful insights into planning our family safari vacation since she has been to many of the places we were considering. She was extremely responsive and friendly. We would highly recommend Timbuktu.
September 2022

14 nights in Kenya, Tanzania and Uganda

Kristin is very knowledgeable regarding East African safaris. She listened to what we wanted and delivered on everything.
In a word - AMAZING!

In a word - AMAZING!

August 2022

9 nights in Uganda and Kenya

Joanna at Timbuktu helped us prepare for such an amazing trip. We knew roughly what we wanted to do, but she helped fill in all the gaps and made it a reality. We were able to highlight so many things that were important to us, and she was always so responsive and helpful. Never once (prior to or during) did we feel unsafe or unprepared. It was truly an experience.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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