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Reviews

Find out why our guests love us so much

4.9/5

Based on 869 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
February 2020

10 nights in South Africa and Zimbabwe

Great!! Responsive, perfectly organize!
Timbuktu are safari enthusiasts, expert consultants - not sales people!!!

Timbuktu are safari enthusiasts, expert consultants - not sales people!!!

February 2020

7 nights in South Africa

Jonty was an absolute pleasure to deal with, patiently guiding us through a multi-factor decision process for our second safari - ten years after our first. Our off-peak South African adventure surpassed the highest expectations we'd have of high season!!! No question was too stupid - he was a gent - giving us the unbiased opinion he had of the pros and cons of each option under consideration.
Waiting for our dream Safari

Waiting for our dream Safari

February 2020

16 nights in Zambia, Zimbabwe and Botswana

Veloci nel rispondere, attenti alle richieste, professionali, efficienti, propositivi
best advices  from a local

best advices from a local

February 2020

7 nights in South Africa

Jonty was very helpful , he successfully oriented our choice of the lodge, which is very difficult considering the offers. He also build our capte town visit again by finding the best match for our request ( price/ quality). the platform is very user friendly, in few clicks you can create your dream safari and have all the details
February 2020

14 nights in South Africa, Botswana and Zimbabwe

Kristin was and continues to be great to work with as we confirm our travels to southern Africa. She informed us of what travel routes make sense and recommended places to stay. She also was able to discuss the pros and cons of multiple lodges to help us select the best one for us.
Best place to book a safari!

Best place to book a safari!

February 2020

6 nights in Uganda

they book the safari the way you want it!
February 2020

7 nights in Kenya

Responsiveness, attention to detail
February 2020

8 nights in South Africa

Would definitely recommend this to friends and family. Very knowledgeable on the area we were interested in. Very fast answering questions.
Great trip to Ethiopia

Great trip to Ethiopia

February 2020

17 nights in Ethiopia

Excellent. Jonty was the greatest
They Did It Again

They Did It Again

February 2020

3 nights in South Africa

Great website and service. I will continue to use Timbuktu for trips around the continent. 2 trips and both have been seamless for the booking experience.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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