Reviews

Find out why our guests love us so much

4.9/5

Based on 884 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Trip of a lifetime

March 2020

14 nights in South Africa and Zimbabwe

From the time we landed in Cape Town our travel was seamless. We were met at every flight, stayed in the best hotels and had the trip of a lifetime.

Trusted Customer

A really knowledgeable and helpful team. Thank you.

March 2020

5 nights in South Africa

Jonty was very patient and accommodating to our changing travel dates. if ever he was unavailable, one of his colleagues was equally as helpful and knowledgeable of the region we were interested in visiting. As novices in Africa, we did not know what we should be doing as tourists but with the guidance from the Timbuktu team I am confident that we will have a great time.

Al Thornton

Couldn't imagine a better service!

March 2020

8 nights in South Africa

Timbuktu are the best. Couldn't recommend them highly enough. Made our trip easy and enjoyable.

Stephanie Habib

Great experience, responsive and knowledgable team

March 2020

19 nights in South Africa and Madagascar

Katie and Kristin both were wonderful and very helpful. Very responsive and took our concerns and comments into account to continually update our itinerary to plan a trip within our budget with everything we wanted to do

Guest

A trusted advisor for travel in Africa

March 2020

12 nights in Malawi and Tanzania

Very fast, efficient and responsive coordination process, personal customization per individual preferences, takes all input and direction and translates into great itinerary. Have used them before, will use again in the future!

Guest

Plan a trip of a lifetime with amazing customer service and people!

March 2020

8 nights in Kenya

If you are looking to book a safari PLEASE contact Timbuktu!!! Eve and Catherine were SO helpful from figuring out what I wanted to do, when was the best time to go based on what I wanted to see to staying on budget. I am a solo traveler and feel SO comfortable with the trip they have helped me book. Please, Please, Please give them the chance to help you plan a trip of a lifetime!

Markus Ribi

March 2020

12 nights in Ethiopia

Hervorragende Planung und Organisation der Reise, es hat immer alles geklappt.

Ramona Leibnitz

Attention to detail and a sense of adventure = a Trip of a Lifetime!

March 2020

8 nights in Tanzania

Catherine at Timbuktu hit the nail on the head! She listened to what we wanted, then made suggestions, and pulled the whole trip off in short order. We decided to celebrate our 25th wedding anniversary with spontaneity and exoticness, and she made it happen in less than a month. Everything went very well and we truly had the trip of a lifetime!

Guest

Recent safari in Marataba Mountain Lodge

March 2020

5 nights in South Africa

Sent very professional and competent drivers who all showed up in time. Great choice of a lodge that was a perfect choice for us

Dean Kauwell

Great service.

March 2020

5 nights in Kenya

Excellent website and easy to navigate booking options. Katie was very helpful and quick to reply through the whole booking process. Even when there was a mix up with pricing of a particular lodge Katie and the team still honored the original quoted price. So far I am pleased with the booking experience and I’ll keep you posted as how the rest of the trip unfold.

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