Reviews

They completely and immediately understood what I wanted to do and tailor made my trip around it.

From the first email to placing our deposit, Joanna was unbelievably responsive and wonderful to work with. She answered all of my questions with extremely detailed answers in a timely manner. She was incredibly knowledgeable when I asked for further information and was able to arrange the special requests I had. When we originally looked into a honeymoon in Africa we were overwhelmed by all the travel logistics and details. Joanna really helped put our minds at ease and provided a pleasurable experience. We still have a couple of flights and activities left to book and I have absolutely no doubt that she will be as prompt and organized as she's been throughout the whole process.

Outstanding planning and execution

Great service!

I changed my mind several times throughout the planning stages and Jonty was also so patient and provided me with lots of different options & advice which allowed me to plan a great trip.

Timbuktu provided an excellent and efficient service, booking us into a variety of lodges in Botswana. Their recommendations were good and added enormously to our enjoyment of the trip. Our inevitable questions were answered quickly and comprehensively. I found their website very useful for general information purposes and also for their "dashboard " dealing with our own trip. This was a high quality - and relatively expensive - trip and I look forward to booking through them again.

The trip was amazing. Organised from start to finish vey well with nothing to worry about. The lodges we stayed in; Pelo Camp, Khwai Tented, Bakwena all in Botswana And Chundu Island in Zimbabwe were all lovely

The 5 accommodations chosen were awesome and unique. Ultimate Safaris met me in the Windhoek arrivals hall and set me up with absolutely everything needed. Great presentation all around. Very surprised with the terrific service from everyone.

Joanna is amazing! She is responsive, thoughtful, and had great tailored recommendation—made the entire process as easy as it can possibly be.

I can only speak about Joanna, who spent endless hours talking to me on the phone.Her patience was amazing. Every question was answered, every hotel and camp met my expectations, and she also understood that we were not able to spend top dollar. I could not find any way to improve my experience with her.