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Reviews

Find out why our guests love us so much

4.9/5

Based on 836 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
10/10 trip of a lifetime

10/10 trip of a lifetime

April 2024

10 nights in Chile

It was so much fun planning this trip with Carola. I enjoyed getting to pick between choices and really valued her expertise. It was the trip of a lifetime and it would not have been the same without the support from Timbuktu all the way through. Can’t wait to be using Timbuktu again !!
Best trip ever!

Best trip ever!

April 2024

11 nights in South Africa and Zambia

Phenomenal service. Joanna was so helpful. She had the best recommendations and help us organize the best trip ever. All the transfers were seamless and the hotels were great experience. We cannot wait to work with Joanna again for our next trip.
Unforgettable honeymoon!

Unforgettable honeymoon!

April 2024

14 nights in Kenya

Thank you again to Tessa and all at Timbuktu and Albatros for giving us an unforgettable honeymoon. We need to get planning the next trip now!!!
Booking safari with Kevin at Timbuktu

Booking safari with Kevin at Timbuktu

April 2024

11 nights in Namibia and South Africa

Kevin was very helpful and responsive to our 2 changes of dates and inclusion of hot air ballon ride over the desert . The final safari itinerary of 12 days for 3 person group looks fantastic & we are looking forward to our trip this August , I will write another review after our trip
Vietnam by Timbuktu

Vietnam by Timbuktu

April 2024

13 nights in Vietnam

Jess K was very helpful to me from beginning to end and *during* the trip. She was great about scheduling; offered solid advice about itineraries; coordinated nicely with the local travel organization; and was very responsive to problems that arose during the trip. I had read a lot about Vietnamese history and geography in advance and still wasn't well prepared for the weather (cold and wet in Hanoi; almost deadly heat in Con Dau Islands), or how totally sleek and modern Ho Chi Minh City is. The Vietnamese partner was great. I would highly recommend most/all of the guides; liked the itineraries; and loved seeing the various regions by motor scooter, car and boat -- a huge advantage to traveling alone. I would happily use Timbuktu again and recommend to others.
Timbuktu Travel - Exceptional Africa Travel Planning Experts. Nicely Done!

Timbuktu Travel - Exceptional Africa Travel Planning Experts. Nicely Done!

April 2024

5 nights in Zimbabwe and South Africa

I was busy planning a work assignment for the UK when I decided to take a diversionary side trip to Africa while overseas. I quickly realized that I needed help setting up a trip like this. I quickly homed in on Timbuktu Travel who had great reviews. I sent an enquiry and received an immediate response from Africa travel expert, Kevin. We communicated via email, told him what I was looking for and within a day or two had a draft itinerary all worked up. In a weeks' time, we finalized and booked the trip. I secured the outbound/inbound international flights and Kevin designed the in Africa details including lodging, transfers and airport pickups. Kevin also provided detailed travel information including travel insurance, awareness documentation, Step by step itinerary details, airline ticket transfers, partner contact information, and more. Everyone I met in Victoria Falls and South Africa were so friendly and helpful. What amazed me was that Kevin and Timbuktu quickly developed a comprehensive travel package that was incredibly detailed and easy to follow in such short time. I highly recommend Timbuktu Travel! I'm already thinking about my next Africa or India trip! The round trip travel for this recent trip including international flights was quite the adventure. LHR to Addis Ababa, Ethiopia - Small Layover. Ethiopia to Victoria Falls, Zimbabwe (Three nights at Ilala Lodge) VFA to Nelspruit (Four hour ride to Nsala Wilderness Camp) Three nights at Nsala Wilderness Camp 1 hour ride to Hoedspruit Airport Hoedspruit to Johannesburg Airport Johannesburg Airport to Dubai (9 hour layover in Dubai) Dubai to LHR(Overnight) LHR to SFO
This has been a great experience planning our trip!

This has been a great experience planning our trip!

April 2024

16 nights in Madagascar, South Africa and Botswana

Everything has been great for planning and organizing. I have really appreciated the effort and experience my planner, Jeffi, has put into our trip. She has gone above and beyond my expectations for putting everything together and making this fun in the process.
Knowledgable and supportive team!

Knowledgable and supportive team!

April 2024

11 nights in South Africa and Mauritius

Our travel specialist Annie was very knowledgable about the different regions we were considering traveling to and helped us make the final decisions on our itinerary. When booking accommodations and transfers, she was very responsive and supportive in finding the best options to suit our budget and hopes for the trip.
I Love Timbuktu

I Love Timbuktu

April 2024

9 nights in Costa Rica

This was my first time using Timbuktu Meg and her team were fantastic and so easy to work with. I can not recommend them enough! Our trip was even more meaningful with activities they scheduled we never would have thought of (such as cooking lesson).
Booking with Timbuktu was the best decision ever!

Booking with Timbuktu was the best decision ever!

March 2024

11 nights in South Africa, Botswana and Zimbabwe

We had started trying to plan our trip ourselves before deciding we wanted an expert’s help, and booking with Timbuktu was the best decision we could’ve made. Charlotte and the team were so responsive, kind, and helpful, and they planned out an itinerary we wouldn’t have been able to pull off on our own. Every recommendation they made was absolutely perfect and exactly what we were looking for. I couldn’t recommend them more highly and we look forward to working with them for our future adventures.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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