Reviews

Find out why our guests love us so much

4.9/5

Based on 836 reviews

Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025

We're one of the World's Best Tour Operators!

Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure

At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.

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Have already recommended Timbuktu to several friends

June 2025

12 nights in South Africa

I'm not sure I understand the difference between this question and the previous. Kristin was amazing. Our plans started as a family trip for four but then became a trip for just my husband and me. Kristen was great at helping me choose the right places to go and things to do. She was quick to respond to my many questions and to find accommodations within our budget.

Cesar Arellano

Amazing South African Experience with Timbuktu!!!!!!

May 2025

13 nights in South Africa

Excellent service, attention to detail and Timbuktu listens to their customers.

Krista Lauer

Timbuktu Travel made our Southern Africa Adventure Truly Epic!

May 2025

17 nights in South Africa, Zimbabwe and Botswana

The service we received was exceptional. Annie and Daniel at Timbuktu Travel arranged for us to be met at each of our destinations, escorted through customs in different countries and taken to our transportation. Transportation was arranged for us when traveling between locations. This made moving around easy and stress-free. There were different areas we wanted to visit and specific experiences we hoped to participate in. All of these were arranged for us, along with transportation to and from. Our travel agents got back to us right away when we had questions about logistics throughout the trip. Truly responsive and excellent service.

Karen

Affordable, efficient, responsive

May 2025

10 nights in South Africa and Zimbabwe

Kristin was responsive to every question and request. Documents were sent regularly with explanations and details. Timbuktu offered wonderful prices and experiences.

Brian Eckhardt

Terrific Experience with Timbuktu!

May 2025

10 nights in South Africa and Zimbabwe

Annie put together a great itinerary for us. She was responsive to our questions in the planning stage and was proactive in helping us get ready for the trip. All our trip logistics went smoothly, which just goes to show how much thoughtful planning went into it. Thank you Annie and Timbuktu!

Ashley Lollar

May 2025

14 nights in South Africa, Zimbabwe, Tanzania and Kenya

Incredible service from start to finish - from the planning process until we returned home. Just incredible.

Mariel Davis

Incredible

May 2025

11 nights in South Africa and Botswana

The service at Timbuktu is incredible and individualized according to preferences.

Ted Fagenson

Loved Zimbabwe and Namibia

May 2025

12 nights in Zimbabwe and Namibia

From the moment we landed in Zimbabwe to the minute we left Namibia, every aspect of the trip went flawlessly. We were in good hands throughout. No travel hiccups whatsoever.

Guest

Great planning, yet to travel...

May 2025

17 nights in Laos and Vietnam

Haven't traveled yet but the planning process has been great, in terms of honing the itinerary and accommodating our special requests.

Abbey

Great Planning Experience

May 2025

10 nights in South Africa and Zimbabwe

We had a wonderful planning experience with Jenna! I’ve never used a travel agent/agency to plan a trip (I’m usually the planner), but this trip required expertise beyond what I’m comfortable doing. Jenna revised our itinerary a few times based on what we were looking for and we feel she really nailed it for us. Independently, this was #1 on our bucket list when we first met so this will be extra (extra) special for us. Our experience was 10/10 and we can’t wait to go on our safari for our honeymoon. Thanks, Jenna!

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