Reviews

Above and beyond what we expected. a week before our trip was planned we had to postpone due to flight issues and could not easily be rebook flights. Katie was amazing despite the last minute notice and helped us navigate replanning and booking which for a few months later, she offered great add ons and upgrade options and was there to help with every question we had as novice international travelers. Once we were able to go on the trip everything was seamless on the ground. Our guide, Abdallah, was with us the entire trip and he did an amazing job finding us the animals we hoped to see as well as sharing details of the culture of the areas we were in. He made sure that we made the most of each day and did not disappoint. The accommodations were stunning, the food was wonderful, and staff at the lodges were incredibly welcoming. I was referred by a friend who used Timbuktu and had rave reviews from her experience. I see why and cannot wait to plan our next trip with them!

Katie at Timbuktu helped create the dream trip of my life! From the very start, Katie listened to my needs and answered all my questions to curate the trip that is tailored specifically to me. With Covid and its uncertainties, Katie was able to handle all the necessary changes and steps for the postponement. This September, we were finally able execute and go on this trip to South Africa for 13 nights. Everything was so smooth and well-planned. From car rental, to special celebration amenities, flight connections etc. There was NO hiccup in the entire trip. My husband and I were able to enjoy South Africa without having to worry any logistical questions at all. I really have no words for how successfully this trip was and the tremendous efforts Katie put in. My husband and I are already talking about going back and also exploring other places Africa has to offer. We will definitely be using Timkutu's service and Katie's help in planning our future trips now that we know how easy things are as travelers. Really, Katie is fantastic!

All aspects of the trip planning and the actual trip went off flawlessly from start to finish, especially remarkable given the challenges of covid 19. Katie was fantastic at putting a great trip together and our guide Geodence in Tanzania was extremely knowledgeable about local history , culture, and all the animals and birds we encountered. Oh yes, don't miss the Serengeti balloon trip!

Katie at Timbuktu was fantastic to work with. She went above and beyond our expectations and I would trust her completely with planning a future trip. In addition to Katie, I had contact with several other team members and everyone was helpful and friendly. Timbuktu has partnered with some good local companies and we were very happy with the service they provided as well.

Good planning, responsive to all emails during the planning process, nice value, though Africa is still crazy expensive, would use them again for sure. Best part of the trip were the animals and Ilkeliani Tent Camp

Katie Fahrland from Timbuktu provided a great service for us, tailoring a personal itinerary on a fairly tight budget. We met lots of lovely people and stayed in a range of memorable accommodations on our safari trip toKenya, from modern 4* hotels to cosy lake-side lodges overlooking the wildlife. Would definitely recommend Timbuktu for those who do not know where to start when planning a trip.

Timbuktu customer service was superb and Katie an absolute pleasure to deal with from our first enquiry and throughout the decision and booking process.

I wanna do this again! I will use Timbuku travel service as it has make my trip so relaxing and worry free! Katie was so helpful and went the second mile with communication. All the lodges new what was happening and they told us what to do so we didnt even have to keep track of what day it was. We just floated!

I went on a 10 days trip to Namibia and it was awesome. I cannot thank enough Tessa for arranging such an amazing tour. The trip to Namibia was perfect for me.

Timbuktu helped us arrange our honeymoon in Uganda and Kenya, and we had an amazing experience! From planning to execution, the trip exceeded our expectations: Joanna at Timbuktu was thoughtful, accessible, and proactive in planning the trip; Timbuktu's partners on the ground were welcoming, prompt, flexible, and wanted to ensure we had an incredible experience; and logistics were pretty seamless, considering pandemic-related obstacles. We can't recommend Joanna and the rest of the Timbuktu team enough!