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Reviews

Find out why our guests love us so much

4.9/5

Based on 836 reviews

Feefo
Travel and Leaisure Worlds Best Awards for number 1 tour operator in the world 2024 and number 2 tour operator in the world 2025
We're one of the World's Best Tour Operators!
Voted No.1 in 2024 and No.2 in 2025 by Travel+Leisure
At Timbuktu our mission is to delight our guests every step of the way, from planning to traveling. We're really proud to share all of our guests' feedback.
All reviews are captured by Feefo, an external company to ensure transparency and authenticity. Feefo
April 2021

9 nights in Kenya

Joanne made it so easy to book. She had great recommendations based on the type of places we normally like or don’t like. Worked right within our budget. So excited for our trip!!
Beyond

Beyond

April 2021

2 nights in Botswana

Very quick and professional. They went beyond what you would expect
Great Short Trip in Kenya.

Great Short Trip in Kenya.

April 2021

4 nights in Kenya

Excellent service from Timbuktu as always. They were able to ensure my partner and I received residents rates and the trip went seamlessly. The lodges and guides were excellent as well.
March 2021

10 nights in Tanzania

Excellent Service!
Amazing service

Amazing service

March 2021

31 nights in South Africa, Botswana, Zimbabwe, Kenya and Uganda

Katie was incredible in planning our epic trip. We went thru several major changes but she was patient throughout. We’re very happy with the final result and look forward to the actual execution!
March 2021

13 nights in Tanzania

Katie is amazing! She worked with us to identify countless options based on our request for a special honeymoon. She helped create the trip of a lifetime and we look forward to this special opportunity and hopefully booking more trips in the future!
Great service

Great service

March 2021

5 nights in Kenya

It was a last minute trip and Katie was great. Up to date, always available when I needed help. Thank you so much!
March 2021

11 nights in Namibia

Even though we were not able to go through with our trip, we had an extremely wonderful experience with Timbuktu. Katie was thoughtful, kind, and knowledgable about all aspects of the trip we were planning to Namibia, and she even arranged for us to talk to someone who had recently returned from the country, who answered our questions about what it was like on the ground. Katie was also extremely patient with our many questions, and always positive and cheerful. Thank you so much! We will definitely book with Timbuktu in the future.
A pleasure to work with

A pleasure to work with

March 2021

22 nights in Zimbabwe, Botswana, South Africa and Namibia

Responsive, informative, easy to work with. Always told us when to expect responses, and then did it on time. A pleasure to work with!
Quick and easy.

Quick and easy.

March 2021

9 nights in Uganda

I would recommend them to my friends, or book with them again.
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As Seen in

11 Condé Nast Traveler Top Travel Specialists 2025

Condé Nast Traveler

No. 1 & No. 2 Tour Operator in Travel + Leisure's Best Awards 2024 & 2025

Travel + Leisure

Best Booking Platform in Women's Health Travel Awards 2025

Women's Health

Travel Specialist voted as Latin America A-List Travel Advisor 2025

Latin America A-List Travel Advisor

"Timbuktu can take relatively complex and slightly amorphous travel plans and transform them into a well-organized, perfectly tailored trip."

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